Battery Terminal Corrosion
My new 2011 Bighorn 4.7, purchased 10-31-2011 with 675 miles on it is already pissing me off.
I changed the oil and filter to full synthetic with a premium filter. My intent is to change at every 5,000 mile increment of the odometer.
Fortunately I had read posts about others oil change experience and was prepared for the filter and pan to both have a crossmember under them.
What pissed me off was finding the negative battery terminal corroded.
It looks like the battery is probably defective and acid is wicking up the post.
Now I have to go through the hassel of trying to get it all replaced by a dealer.
Finally made it to the local dealer today. They wouldn't do anything for me.
I did find out that they stock the terminals, but wanted me to pay the $14.95 for one.
I told them where they could put it.
I went back home, cleaned the terminal in baking soda solutoin, wire brushed it and re-installed it dry (no grease).
I had been getting messages on my answering machine from the Chrysler Assistance Center that I complained to about the same time I first posted here. I never bothered to call back.
They called again today and I answered the phone. I told the guy what was going on and we agreed that I will leave the terminal the way I have it and if it corrodes again, Chrysler will replace the battery.
Now that's what I call customer service.
Last edited by Remark; 01-31-2012 at 08:10 PM.