Help! 2nd Row Headliner Rattle
#12
12-23-2012, 06:13 PM
Court,
Sorry to hear the issue you are experiencing with your new Durango. There is a case available for the dealer to reference regarding the rattle above the headliner. I am posting it below. If a trip to the dealer does not solve the problem I would suggest a call to the Chrysler Customer Assistance Center and they will get a Chrysler tech involved to fix the issues. Numbers below.
800-992-1997 United States
800-465-2001 Canada
Case Number: S1223000041
Release Date: 12/11/2012
Symptom/Vehicle Issue:
Rattle From Rear Overhead HVAC Ducts
Diagnosis:
The customer may experience a rattle sound from the rear of the vehicle above the second row seat. An audible buzz, squeak, or rattle (BSR) or ticking sound may appear to be coming from the B or C-pillar area.
Sorry to hear the issue you are experiencing with your new Durango. There is a case available for the dealer to reference regarding the rattle above the headliner. I am posting it below. If a trip to the dealer does not solve the problem I would suggest a call to the Chrysler Customer Assistance Center and they will get a Chrysler tech involved to fix the issues. Numbers below.
800-992-1997 United States
800-465-2001 Canada
Case Number: S1223000041
Release Date: 12/11/2012
Symptom/Vehicle Issue:
Rattle From Rear Overhead HVAC Ducts
Diagnosis:
The customer may experience a rattle sound from the rear of the vehicle above the second row seat. An audible buzz, squeak, or rattle (BSR) or ticking sound may appear to be coming from the B or C-pillar area.
#13
08-03-2013, 09:41 AM
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Join Date: Jul 2012
Location: Cleveland area
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Hey guys, I am bringing this post back up for discussion / feedback etc. In the last 2 weeks or so my D has developed this issue. Is there a DIY fix? I tried repositioning the wire as one of the posters suggested, but that did not work for me. I also tried pushing some foam into the area that I thought was loose, but that did not work. Any thoughts or recent solutions? I am planning to make an appointment to get the D back to the dealer, but if I can fix myself, it will save me some time / inconvenience. As always, thanks in advance for the input.