Interesting convo with Kumho Rep..
So couple of weeks ago I posted a thread regarding my OEM Kumho KL21s. RT has 18k on it and my treads are not that far from wear bars, I rotate every 6k. Went to the dealer and brought this to their attention and they gave me the number to Kumho s customer service. I spoke with a rep and she said plain and simple. "There is no warranty on tires that come straight from the factory. You could have 10k on them and there is nothing we can do about it. These tires are specifically purchased by Dodge to go their vehicles upon assembly. If you had purchased these tires after market you would have qualified for the 60k warranty." I said okaay whats the difference? these tires are not gonna last me anywhere near 60k miles how would thee ones from an aftermarket tire company differ/ She said and I quote " The tires that are put on vehicles upon assembly are not from the same compound as those made for general public sales." Compond as in rubber compond I asked. She said yes. I said so in so many words the ones that come standard on vehicles are a cheaper quality than those purchased privately? She responded "well yes". I said and this call is recorded for quality assistance? she said "yes".S he then proceeded to offer me 25% off the purchase of new tires from a participating Kumho Tire distributor in my area. I was shocked but at least all of us that are burning through these tires a bit too fast have an idea why. What a joke. I spend 35Gs on a truck with cheap Tires no turn signals on the mirrors and a rattle from under the hood starting at 35mph. Funny thing is..I love the frigg n thing. Go figure.
Last edited by PortAuthorityCop; 05-13-2013 at 12:52 AM.