Brand new 2014 R/T Paint Problem...ARGH!!!
My new white R/T finally arrived at the dealership Tuesday, and was immediately sent off for dealership-applied rubberized undercoat and a 3rd party-installed 3M clear armor treatment to the whole front end and rocker panels.
The dealer called yesterday afternoon and asked us to come by, said there was a problem with the paint and he wanted us to look at it. When we got to the showroom, they had applied a small square section of the 3M material to the hood to demonstrate the problem. The clearcoat on the hood has very visible... "pimples" is the best way I can describe it. They're not fish-eyed, they don't look like dirt inclusions, they look like somebody waited until the clear had just started to flash, then stuck the head of a pin against it until until it was nearly set, then pulled the pin away slowly, creating a sharp, localized peak. There's probably one every two or three square inches. It was contained only to the hood.
While I was closely inspecting the rest of the paint, I noticed that on the roof above the driver's door, there was a very small crease from the inside out. It looks like while somebody was installing the headliner, they hit the roof with a screwdriver or something. Not a huge deal, however, where the crease was, the paint had a very small crack, and there was visible surface rust on it.
The dealership is having their paint shop look at it today/tomorrow and expects the hood to be refinished by Monday or Tuesday, and the spot on the roof to be fixed.
I've waited 4 months for this thing to arrive, exactly as we ordered it. We're enamored with the vehicle, even took it out for a quick around the block test drive while we were at the dealership. HOWEVER-- am I asking for a world of problems with the paint moving forward? Obviously I'm going to thoroughly inspect the paint after they're complete, but what sort of guarantee should I ask for on it? I'm REALLY concerned about the little rust spot on the roof.
I've been wrenching on cars since I was 13, done plenty of paint and body work, and I'm not afraid to do more.... But not on a brand new $49,800 vehicle. To me it should be perfect when it arrives, and clearly mine isn't.