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Bought a new Durango 3 weeks ago and have had only intermittent success with the app re: remote start/unlock etc. Customer service says it is a software issue with the Durango that hopefully will be solved at some point. No idea when, however. Any insight out there?
I had the same problems on mine, until last week when they released the "safety" update software, I did the update and since that moment the Uconnect app remote has been working perfectly. perhaps try that you can do it yourself with a flash usb drive.. it fixed mine anyways.