Spent the last two months researching a replacement for my '00 2nd gen long quad 2500.
Spent a lot of time on the ramtrucks.com website with the Build My Own truck tool. Eventually convinced the SO that it was time (particular when the OD started throwing codes, then a front wheel bearing chucked).
So we looked at the listed-as-available colors on the website and selected a few we liked (the basic boring four are...boring. and we "settled" for a silver truck last time) and one of the reasons we chose Dodge^H^H^HRam this time was because they claimed to offer colors.
So next it was dealer visit time. Drive a few, settle on what we want, tell them what we want to order - knowing it'll be a special order truck because no one stocks long 2wd 2500s anywhere.
Dealers answer? Sorry, none of those colors are available any more. We can only get the basics - silver white grey black, midnight blue, oh and our great new sagebrush and saddle brown (yes, and flame red).
So not being one to take no for an answer, I put the word out to 3 other local dealers. Same response. One said that if we ordered multiple trucks we -could- still order them through the fleet side of the house. But not on single truck orders.
So more digging. Hit up a few of the larger out of state dealers who focus heavily on internet sales. 3 of the 4 who responded had the same answer - no special order colors on special order trucks.
ONE dealer said they could still order them. One. But they did mention that a special order would add an unknown amount of time to the build - could be weeks, could be months. Not confidence inspiring.
Left me feeling extremely annoyed - like I was pulled in by products that are not really offered using classic bait and switch tactics.
No where on the website is there any information regarding delayed order times, or multi truck orders, or anything. Just colors, and an extra charge.
So, then, I leave this as an open question to the community and to Fiat/Chrysler/Dodge/Ram - how DO you order special order color?
(btw - we did find a compromise truck to get us down the road for now, a left over fleet ordered 2011 (10/10 build) Light Green (instead of Hills Green or Omaha Orange) 2500 short crew 2wd diesel and secured a good deal on it. but I really expect it to last only a few months before the short bed gets annoying enough to make us place an order. I hope by that time to figure out how to get the truck I want, instead...)
anyway, thanks for listening.