I haven't heard of this issue, but maybe I'm not understanding it correctly. The way I understand this is that you're dialing a long distant # (is this a US LD # or is it out of the country?)
I have the iPhone 4S and here's what I tried:
Pressed UC button and said "dial 12135551212", the # showed up as: 1 (213) 555-1212 and the call went thru. Is this the same layout that you are trying? If not can you tell me how you're doing it?
1) Is the "1" getting dropped on the phone screen?
2) What phone do you have?
3) Can you try putting the LD number in your phones contact list while not inn the vehicle, then go to the vehicle, turn the key on (or start the motor),give Uconnect a minute or so to power up and download the phonebook contacts, then press the Uconnect button and say "phonebook, list names", She'll ask you for the name of the person to start from, please say the added contacts name that you entered in the phone, have your finger near the VR (voice) button and ready to press it, when she says that name,, press the VR button and say "details", how does she read the # back to you?
4) After the above step has been noted, Press the UC button and say "call (name of hte contact that you entered)", does the call go thru?
Let's start here and see what happens, ok.
Originally Posted by Darkside 700
I have a 12 GC and am having a problem with uconnect touch screen radio. I am wondering if you may be able to help.
It works fine except for when I go to voice dial a long distant number like 1+ area code + number. The display reads back the number correctly and then when it dials it drops the 1 and the call will not go through and you get the recorded message that says you need to dial 1 to make the call. If you use the phone itself to dial the number it works. It really defeats the purpose of hands free. Have you heard of this.