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Huge 2009-2010 Dodge Ram Recall

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  #1  
Old 10-09-2012, 09:13 AM
Tuck479 Tuck479 is offline
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Default Huge 2009-2010 Dodge Ram Recall

I just heard about this, looks like some 44,000 trucks have been affected:

http://www.autoblog.com/2012/10/08/c...-pickups-over/
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  #2  
Old 10-09-2012, 09:21 AM
huntergreen huntergreen is offline
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been a known issue for awhile. about time chrysler decided to fix this issue.
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  #3  
Old 10-09-2012, 09:47 AM
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For trucks made between July 09 till Nov. 09.
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  #4  
Old 10-09-2012, 10:07 AM
LU229 LU229 is offline
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Originally Posted by jaflowers View Post
For trucks made between July 09 till Nov. 09.
Yeah what about the rest of us 2010/2011 owners with rear differential failures.
I`m done with chrysler and their lame service... i`m jumpin ship very soon.
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  #5  
Old 10-09-2012, 12:08 PM
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Has anyone with a Ram that falls within the recall window checked on line with Dodge/Ram to see if their truck comes up using the vin for the recall? Or have you checked with a dealer to see if it pulls up on their computers?

Mine is one of the early 09 build. Without going outside and looking at the plate I think mine falls within the time frame.

Heard on the news that it may be Nov before Dodge contacts the owners.


----------
edit. I remembered mine was built in october, turns out it was 08 rather than 09. So mine does not meet the timeframe.
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Last edited by mike2810; 10-09-2012 at 03:14 PM..
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  #6  
Old 10-09-2012, 01:15 PM
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Mines a March '09 build, looking at the door sticker. Doesn't appear I'm included in this recall, unless the VIN# plays a roll toward manufactured parts assembled during that time frame.
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  #7  
Old 10-09-2012, 03:25 PM
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I've got one of the first/very early '09's. I'm afraid to let any dealership touch my truck....It is running and driving great and don't want them to ruin that....LOL.

How do you find out what month it was built?
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  #8  
Old 10-09-2012, 04:32 PM
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Originally Posted by RAMULAK View Post
I've got one of the first/very early '09's. I'm afraid to let any dealership touch my truck....It is running and driving great and don't want them to ruin that....LOL.

How do you find out what month it was built?
on sticker/plate inside drivers door.
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  #9  
Old 10-09-2012, 04:44 PM
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BTW, I've asked a couple of posters who've had the pinion nut issue (resulting in catastrophic failure) when their build date was, and MumboJumbo22 replied back that his was in 9/08 - not covered under this recall...

Quote:
Originally Posted by mumbojumbo22 View Post
2010 TRX4,
You beat me to it and I just posted on this. Whoops.

Anyways, yeah this happened to my truck and I was going about 45 mph. Luckily I was able to pull over safely and get out of the way. Rear was completely locked up and the pinion bolt came lose and also broke the drive shaft. Would have been between 4-5k to fix but the dealer covered it. I have the 2009 RAM 1500 Crew Cab 2wd.

I also submitted a complaint to NHTSA this morning. You definitely don't want this happened driving on the highway at 70mph. Here is a link to the investigation:

http://www.torquenews.com/106/dodge-...ntial-failures
---------------------------------------------------------

To DodgeCares - hey buddy, if you're out there... Chris B : Top Care Specialist : Chrysler Group LLC

What do people like myself do - my build date is 10/08 - if their trucks aren't covered under the recall? It's a ticking timebomb knowing that others who aren't covered under recall have had, not only gear whine, but actual catastrohpic failure AND reported to NHTSA about it.
Unless the recall broadens - are folks like me stuck footing the bill for this "preventive maintenance"?

Official recall notice - http://www-odi.nhtsa.dot.gov/recalls...intVersion=YES

Last edited by AZdave; 10-09-2012 at 07:03 PM..
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  #10  
Old 10-09-2012, 06:32 PM
kddsRam kddsRam is offline
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My build is 12/08 and I have already had the pinion seal go, then a couple months later, pinion and carrier bearings needed replaced because it was whining so loud.
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  #11  
Old 10-10-2012, 08:19 AM
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Mine was a 10/08 build and had the seal go around 30k, was fixed, no problems since (knock on wood), further failure would probably depend on when it was caught due to how much fluid was lost, I found mine early when doing the diff service, truck in now for another round of exhaust bolts, they said tierod not bad just normal wear as to why toe out on alignment and noise I am hearing is the sway bar hitting a wheel wt. on outside of rim (I don't know if it passes the stink test, gonna check it), initially want $140 for static balance, having him verify static versus road force, static is old school and shouldnt cost that much.
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  #12  
Old 10-10-2012, 09:22 AM
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Quote:
Originally Posted by AZdave View Post
BTW, I've asked a couple of posters who've had the pinion nut issue (resulting in catastrophic failure) when their build date was, and MumboJumbo22 replied back that his was in 9/08 - not covered under this recall...



---------------------------------------------------------

To DodgeCares - hey buddy, if you're out there... Chris B : Top Care Specialist : Chrysler Group LLC

What do people like myself do - my build date is 10/08 - if their trucks aren't covered under the recall? It's a ticking timebomb knowing that others who aren't covered under recall have had, not only gear whine, but actual catastrohpic failure AND reported to NHTSA about it.
Unless the recall broadens - are folks like me stuck footing the bill for this "preventive maintenance"?

Official recall notice - http://www-odi.nhtsa.dot.gov/recalls...intVersion=YES

Dave,

If you have this procedure done and the recall broadens to include your vehicle then you would be reimbursed by the corporation. If you are not included in the recall and feel you should be covered for this issue, then I would suggest contacting the Chrysler Customer Assistance Center at one of the numbers below, to see if they would pay for this procedure up front. I do not have an answer at this time if the recall will expand or not, and according to the NHTSA website, the investigation is still open.

800-992-1997 United States
800-465-2001 Canada
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  #13  
Old 10-10-2012, 10:45 AM
mike2810 mike2810 is offline
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Can anyone explain what changed in the rear end as far as design or parts that has some 1500 in the recall and some not?
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  #14  
Old 10-10-2012, 11:32 AM
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Quote:
Originally Posted by mike2810 View Post
Has anyone with a Ram that falls within the recall window checked on line with Dodge/Ram to see if their truck comes up using the vin for the recall? Or have you checked with a dealer to see if it pulls up on their computers?

Mine is one of the early 09 build. Without going outside and looking at the plate I think mine falls within the time frame.

Heard on the news that it may be Nov before Dodge contacts the owners.


----------
edit. I remembered mine was built in october, turns out it was 08 rather than 09. So mine does not meet the timeframe.
They have not even loaded the Vins into the system yet. Chrysler has not released the official document to even verify the dates yet. As soon as I get a copy of it I will post it. Then if your vehicle does not meet the criteria, you want to check if you are included, or schedule an appointment with your dealer you will have much better results getting accurate information.
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  #15  
Old 10-10-2012, 01:01 PM
AZdave AZdave is offline
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Quote:
Originally Posted by DodgeCares View Post
Dave,

If you have this procedure done and the recall broadens to include your vehicle then you would be reimbursed by the corporation. If you are not included in the recall and feel you should be covered for this issue, then I would suggest contacting the Chrysler Customer Assistance Center at one of the numbers below, to see if they would pay for this procedure up front. I do not have an answer at this time if the recall will expand or not, and according to the NHTSA website, the investigation is still open.

800-992-1997 United States
800-465-2001 Canada
Chris,
Thanks for the update.
I'll sit tight and wait for the official word and then figure out how to proceed.
Appreciate you getting back to the posts in a timely manner
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  #16  
Old 10-10-2012, 01:20 PM
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Quote:
Originally Posted by mike2810 View Post
Can anyone explain what changed in the rear end as far as design or parts that has some 1500 in the recall and some not?
From what I've gathered reading and asking questions awhile back, Ram division utilized two different manufactures regarding the rearend assembly, early model '09 and a second manufacture for late '09-current. I'm not sure as to what the cutoff date was, or if this even affects the pinion nut situation.

It seems, based off incidents reported that early models are not fairing to well either. To recall 230,000+ units would probably be quite costly to Chrysler, so I'm assuming they're trying to narrow it down to certain dates in hopes of saving any unnecessary expenses. I just hope if the pinion nut failure happens to me my wife and kids are not aboard/present.

I'd personally like to know the cutoff date as well between the manufactures, even though incidents have occured before and after my build date, yet my model seems to be excluded too.

THANK YOU CHRIS (DodgeCares) FOR YOUR EFFORTS IN KEEPING THIS SITUATION UPDATED FOR US, GREATLY APPRECIATED!
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  #17  
Old 10-10-2012, 01:27 PM
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Quote:
Originally Posted by AZdave View Post
Chris,
Thanks for the update.
I'll sit tight and wait for the official word and then figure out how to proceed.
Appreciate you getting back to the posts in a timely manner
As soon as I get a copy of the official recall notice I will post it so everyone will know as soon as possible.
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  #18  
Old 10-10-2012, 03:45 PM
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Quote:
Originally Posted by DodgeCares View Post
They have not even loaded the Vins into the system yet. Chrysler has not released the official document to even verify the dates yet. As soon as I get a copy of it I will post it. Then if your vehicle does not meet the criteria, you want to check if you are included, or schedule an appointment with your dealer you will have much better results getting accurate information.
Thanks.
Always like your contribution to the forum.
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Old 10-10-2012, 08:00 PM
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x2 to DodgeCares it is nice we have an expert. I think DodgeCares is right that they have not loaded the vin's yet, I went to MOPAR and entered mine but no results. My build date is 10/09 so I think I am one of the recalled. Buy a stroke of luck I went to my dealer today for an oil change/tire rotation and the service advisor out of the blue mentioned to me they know about the recall he thinks my truck is affected & they will be getting parts. I thought it was nice they mentioned it, I was not going to say anything until I recieved confirmation. I have a great dealer, respected in the community.
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Old 10-10-2012, 09:39 PM
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Quote:
Originally Posted by huntergreen View Post
been a known issue for awhile. about time chrysler decided to fix this issue.
Well, they most likely decided to fix this with a Court Order issued by the NHTA....

Quote:
Originally Posted by LU229 View Post
Yeah what about the rest of us 2010/2011 owners with rear differential failures.
I`m done with chrysler and their lame service... i`m jumpin ship very soon.
prob not enough data to include your years, not until more accidents happen or they step up on their own.
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Old 10-10-2012, 09:39 PM
 
 
 
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