Go Back   DodgeForum.com > Dodge Trucks > Dodge Ram > 4th Gen Ram Tech
Sign in using an external account
Register Forgot Password?


4th Gen Ram Tech 2009+ and up Rams: This section is for TECHNICAL discussions only, that involve the 2009 and up Rams. For any non-tech discussions, please direct your attention to the "General discussion/NON-tech" sub sections.

2013 EVIC question....

Reply
 
 
 
 
Thread Tools Search this Thread
  #1  
Old 05-09-2013, 01:43 PM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default 2013 EVIC question....

The dealer I asked appears to be clueless... so I need some help.

I have a 2013 Ram 1500 ST w/3.6L V6. The radio is the basic 3.0 Uconnect radio, but I have an EVIC in the center of the gauges.

While driving, I usually have the EVIC in the "gauge summary" screen.

My question........ When I shut off the truck, and then eventually restart it, is the EVIC supposed to return to the last screen selected.....?

I ask because mine never returns to the screen I was viewing when I shut off the truck. While it isn't hard to navigate back to what I'd like to see, if the EVIC is malfunctioning or has a glitch, I'd like to get it sorted out while the truck is still under warranty.

Does anybody know how it's supposed to work? What does your EVIC do?

Thanks for any info you can provide.
__________________
This ad is not displayed to registered and logged-in members.
Register your free account today and become a member on Dodge Forums!
Reply With Quote
  #2  
Old 05-09-2013, 02:20 PM
DodgeCares's Avatar
DodgeCares DodgeCares is offline
Record Breaker
 
Join Date: Jul 2011
Location: Mopar HQ
Posts: 1,818
Default

OPERATION

The Electronic Vehicle Information Center (EVIC) uses both non-switched and ignition switched sources of battery current so that some of its features remain operational at any time, while others may only operate with the ignition switch in the ON position. When the ignition switch is turned to the ON position, the EVIC display will return to the last function being displayed before the ignition was turned to the OFF position.
The EVIC system consists of several different components that communicate over the Controller Area Network (CAN) and Local Interface Network (LIN) data buses. If the system is inoperative, a scan tool and the appropriate diagnostic information must be used to diagnose the system.


The EVIC switch pod push buttons on the left spoke of the steering wheel are used to operate the available functions of the EVIC system. Pressing and releasing the MENU push button (6) allows the operator to select the Compass/Temperature, Trip Computer, Navigation (if equipped), Personal Settings (also known as customer programmable features) or System Status functions. The DOWN / SCROLL push button (4) is used to scroll through options or features of the Trip Computer, Personal Settings or System Status functions. Pressing and releasing the SELECT / RESET push button (3) enables the selection or resetting of the feature or function presently displayed in the EVIC. Pressing and releasing the COMPASS push button (5) will provide instant access to the compass/temperature display mode from any other mode.
In addition, if the vehicle is so equipped, the EVIC switch pod will include a VR (Voice Response) push button (1) to activate the optional Uconnect™ Voice Command system and a PHONE push button (2) to activate the Uconnect™ Phone system.
__________________
Jack

Dodge Social Care Specialist
Reply With Quote
  #3  
Old 05-09-2013, 03:56 PM
BigBlueEdge's Avatar
BigBlueEdge BigBlueEdge is offline
Record Breaker
 
Join Date: Apr 2010
Vehicle: '10 Sport crew 4x4
Location: MN
Posts: 1,312
Default

DodgeCares: Is that 'return to last function being displayed' feature something new for 2013 (or 2011+)? My 2010 EVIC does not work that way. It returns to default view.

Thanks,
Rob
__________________
2010 RAM 1500 4x4 Sport, Deep Water Blue, leather, trailer brake controller, side steps, 3.92, HEMI, more...
Reply With Quote
  #4  
Old 05-09-2013, 05:14 PM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

Quote:
Originally Posted by DodgeCares View Post
OPERATION

The Electronic Vehicle Information Center (EVIC) uses both non-switched and ignition switched sources of battery current so that some of its features remain operational at any time, while others may only operate with the ignition switch in the ON position. When the ignition switch is turned to the ON position, the EVIC display will return to the last function being displayed before the ignition was turned to the OFF position.
The EVIC system consists of several different components that communicate over the Controller Area Network (CAN) and Local Interface Network (LIN) data buses. If the system is inoperative, a scan tool and the appropriate diagnostic information must be used to diagnose the system.
Thanks Chris....

That pretty much sums it up. If that was in the owners manual, I can't believe I missed it.

I am currently trying all the different functions to see where the EVIC goes after restart.

Currently;

While in gauge mode, and on "gauge summary" or any other gauge screen, it always returns to tire monitor after restart.

While in gauge mode, and on "tire monitor" screen, it will often return to menu screen after restart.

Just trying to make sure it's working correctly. At least now I know what it is supposed to do.....

Thanks for the assist
Reply With Quote
  #5  
Old 05-09-2013, 05:16 PM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

Quote:
Originally Posted by BigBlueEdge View Post
DodgeCares: Is that 'return to last function being displayed' feature something new for 2013 (or 2011+)? My 2010 EVIC does not work that way. It returns to default view.

Thanks,
Rob

Rob,

Just out of curiosity.... what is your default view...?

Thanks,

Bernie
Reply With Quote
  #6  
Old 05-10-2013, 07:45 AM
DodgeCares's Avatar
DodgeCares DodgeCares is offline
Record Breaker
 
Join Date: Jul 2011
Location: Mopar HQ
Posts: 1,818
Default

There are "modes" and there are "functions". I am going to try and get the definition of each. The description I posted above came out of the service manual not the owners manual. It is my hunch that there are 4 or 5 main screens that your EVIC will return to when re-started. I believe if you are in a sub category of one of the main functions it will return to the main function screen not the sub category. I will try and get clarification on this and post up anything else I find on the EVIC screens.
__________________
Jack

Dodge Social Care Specialist
Reply With Quote
  #7  
Old 05-10-2013, 08:12 AM
BigBlueEdge's Avatar
BigBlueEdge BigBlueEdge is offline
Record Breaker
 
Join Date: Apr 2010
Vehicle: '10 Sport crew 4x4
Location: MN
Posts: 1,312
Default

Quote:
Originally Posted by hattitude View Post
Rob,

Just out of curiosity.... what is your default view...?

Thanks,

Bernie
The list of top-level menu options, including current radio station, 'vehicle info', 'fuel economy', 'tire pressure info', etc. It always returns to that upon restart and the radio station is highlighted.

Rob
Reply With Quote
  #8  
Old 05-10-2013, 08:40 AM
DodgeCares's Avatar
DodgeCares DodgeCares is offline
Record Breaker
 
Join Date: Jul 2011
Location: Mopar HQ
Posts: 1,818
Default

The only truck we had here currently was a 2012 SLT. We went down and set the EVIC on different settings from tire pressure to miles to empty and every time we shut the vehicle off, waited a minute or two, and restarted it, the screen that it was on when the ignition was turned to off came back up when restarted. I will research to see if there is some kind of default that could be checked or unchecked in the EVIC settings that may make a difference to what is displayed upon startup but the vehicle we used for testing worked the way the service manual described above said it should work.
__________________
Jack

Dodge Social Care Specialist
Reply With Quote
  #9  
Old 05-10-2013, 10:06 AM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

Quote:
Originally Posted by BigBlueEdge View Post
The list of top-level menu options, including current radio station, 'vehicle info', 'fuel economy', 'tire pressure info', etc. It always returns to that upon restart and the radio station is highlighted.

Rob
Quote:
Originally Posted by DodgeCares View Post
The only truck we had here currently was a 2012 SLT. We went down and set the EVIC on different settings from tire pressure to miles to empty and every time we shut the vehicle off, waited a minute or two, and restarted it, the screen that it was on when the ignition was turned to off came back up when restarted. I will research to see if there is some kind of default that could be checked or unchecked in the EVIC settings that may make a difference to what is displayed upon startup but the vehicle we used for testing worked the way the service manual described above said it should work.
Thank you both for your help.

I originally went to a dealer and asked about this. I also mentioned the 08-018-13 Rev.B Technical Service Bulletin.

They checked the truck, said nothing was wrong, no outstanding updates needed, but they "reconfigured" something (BCM...?) in case there was a memory issue.

When I picked it up, I restarted it 4x (within 10 seconds) and each time it stayed on "Gauge summary" when I restarted. First time that ever happened. Of course, an hour later when I restarted, it jumped back to tire pressure monitor.

I'm thinking I may have a glitch in my computer, but before I go in and try to explain it to the dealer, I'd like to be sure I understand it myself. They didn't seem to care one way or the other....

Again, I appreciate the assist......
Reply With Quote
  #10  
Old 05-10-2013, 10:19 AM
BigBlueEdge's Avatar
BigBlueEdge BigBlueEdge is offline
Record Breaker
 
Join Date: Apr 2010
Vehicle: '10 Sport crew 4x4
Location: MN
Posts: 1,312
Default

Quote:
Originally Posted by hattitude View Post
Thank you both for your help.

I originally went to a dealer and asked about this. I also mentioned the 08-018-13 Rev.B Technical Service Bulletin.

They checked the truck, said nothing was wrong, no outstanding updates needed, but they "reconfigured" something (BCM...?) in case there was a memory issue.

When I picked it up, I restarted it 4x (within 10 seconds) and each time it stayed on "Gauge summary" when I restarted. First time that ever happened. Of course, an hour later when I restarted, it jumped back to tire pressure monitor.

I'm thinking I may have a glitch in my computer, but before I go in and try to explain it to the dealer, I'd like to be sure I understand it myself. They didn't seem to care one way or the other....

Again, I appreciate the assist......
When you restarted 4 times, did you fully shut things down by opening the door? If not, the dash stays 'live' (i.e. radio stays on) even if the key is shut off and/or removed. That may be the difference in why it seemed to remember initially and then reset later.

Bear in mind my truck is a 2010, so a lot of software things may have changed in 2012 and 2013 models.

Rob
Reply With Quote
  #11  
Old 05-10-2013, 04:33 PM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

So much for EVIC problems..... Fate reared it's ugly head......!!!

Running errands today and after my 3rd stop at the grocery store, the truck wouldn't start......... plenty of battery, but when I turn to start the engine.... not a peep!!!

I called the service dept. at a near by dealership, not the one that couldn't fix my EVIC, and spoke to the service writer.

He told me to try to move it to Neutral and try to start it.....

I went through the 8-speed automatic, shift lever override, and the electronic shifter wouldn't budge.....

He said to tow it in.... I probably have a computer module problem....

Funny, that is the reason I was checking the function on my EVIC, thought it was indicative of a computer glitch or problem... The other dealer said all was fine.....

So now it's at another, hopefully more competent, dealer and he wrote it up for;
1) Engine will not crank
2) EVIC switches screens on it's own

Maybe now I will finally get this figured out.....


EDIT: 5/16/13- The engine didn't start because of a starter problem. They replaced the starter and said, "EVIC checks out OK".
I don't think they understood the EVIC problem and didn't follow how I told them to replicate it....

Last edited by hattitude; 07-04-2013 at 05:45 PM..
Reply With Quote
  #12  
Old 07-04-2013, 05:43 PM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

Problem: My RA1, EVIC, switches screens on it's own. When I shut off the car and then restart it, the screen changes from when it was shut off.

Update: My third trip to a dealer for this problem..... they were finally able to understand the problem, replicate the problem, and they now have a new gauge cluster ordered to fix the problem.

Just wanted to post the resolution in case anyone else experienced a similar issue.

Thanks all for the info/help...
Reply With Quote
  #13  
Old 07-18-2013, 04:22 PM
CHRGD CHRGD is offline
Rookie
 
Join Date: Feb 2010
Vehicle: 2013 Ram Express 4X4 Shortbed
Location: South Central Pa
Posts: 94
Default

Quote:
Originally Posted by hattitude View Post
Problem: My RA1, EVIC, switches screens on it's own. When I shut off the car and then restart it, the screen changes from when it was shut off.

Update: My third trip to a dealer for this problem..... they were finally able to understand the problem, replicate the problem, and they now have a new gauge cluster ordered to fix the problem.

Just wanted to post the resolution in case anyone else experienced a similar issue.

Thanks all for the info/help...
My 2013 does the exact same thing as yours does as far as the EVIC. I am wondering if you got the new cluster in, and did it make any difference? Also what do you mean by RA1, is that the radio, and if so is that the basic radio? Thanks.
__________________
2013 Ram 1500 Black Express Shortbed 4X4
2010 Honda Accord V-6 EX-L
2000 Durango 5.9- Sold
1994 F-150 Lightning 5.8-Sold
Reply With Quote
  #14  
Old 07-20-2013, 10:40 AM
Duso02 Duso02 is offline
Veteran
 
Join Date: Apr 2007
Location:
Posts: 489
Default

Just to add to it....my '11 always displays the last screen selected, even if it is the tire pressure or gauge reading.
__________________
2011 Blue Hemi QC 1500 Sport
Reply With Quote
  #15  
Old 07-21-2013, 01:44 PM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

Quote:
Originally Posted by CHRGD View Post
My 2013 does the exact same thing as yours does as far as the EVIC. I am wondering if you got the new cluster in, and did it make any difference? Also what do you mean by RA1, is that the radio, and if so is that the basic radio? Thanks.
Yes, the RA1 radio is the base radio, also called U-Connect 3.0 radio. I'll be installing my own double din Kenwood w/nav & bluetooth once they fix my EVIC.

I am taking it in on Tuesday so they can install the new display cluster. I am assuming this will fix it, but I will post up after it's put in.

NOTE: Getting the EVIC fixed was a pain in the butt. The main problem was getting the dealer to see the EVIC problem, even though it happens each time the truck is shut off and restarted. No one seemed to know it wasn't working properly.

I took it to one dealer and they returned it saying, "Everything checked out fine." The second dealer, where my truck was towed to with the starting problem, also checked the EVIC and said, "Everything checked out fine."

I brought it back to the that second dealer for another issue. I explained in detail what was happening with the EVIC and how to duplicate it. I also copied the reply from "Dodgecares" on this forum/thread, with his excerpt from the service manual which stated, " When the ignition switch is turned to the ON position, the EVIC display will return to the last function being displayed before the ignition was turned to the OFF position."

The dealer said they "spent the day" checking out the EVIC. They finally acknowledged the problem and had to order me another gauge cluster.

Last edited by hattitude; 07-21-2013 at 05:40 PM..
Reply With Quote
  #16  
Old 07-22-2013, 01:37 AM
CHRGD CHRGD is offline
Rookie
 
Join Date: Feb 2010
Vehicle: 2013 Ram Express 4X4 Shortbed
Location: South Central Pa
Posts: 94
Default

Very good Hattitude, good luck with the replacement, I hope it works out for you. I'm going to take a video of mine and will post what is going on with it. Again good luck!
__________________
2013 Ram 1500 Black Express Shortbed 4X4
2010 Honda Accord V-6 EX-L
2000 Durango 5.9- Sold
1994 F-150 Lightning 5.8-Sold
Reply With Quote
  #17  
Old 07-23-2013, 09:08 PM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

Well the saga continues...........

They replaced the gauge cluster and it didn't fix the problem.

At least I have my truck back, but the service writer said they are waiting for Chrysler to tell them what to do next.....

I've made 3 trips, and counting, to a dealer just to fix an EVIC glitch... wow!
Reply With Quote
  #18  
Old 07-24-2013, 12:08 AM
CHRGD CHRGD is offline
Rookie
 
Join Date: Feb 2010
Vehicle: 2013 Ram Express 4X4 Shortbed
Location: South Central Pa
Posts: 94
Default

Dang, sorry to hear that. Hope they find your problem soon. I got 2 short videos today, I just have to upload them.
__________________
2013 Ram 1500 Black Express Shortbed 4X4
2010 Honda Accord V-6 EX-L
2000 Durango 5.9- Sold
1994 F-150 Lightning 5.8-Sold
Reply With Quote
  #19  
Old 07-25-2013, 12:35 AM
CHRGD CHRGD is offline
Rookie
 
Join Date: Feb 2010
Vehicle: 2013 Ram Express 4X4 Shortbed
Location: South Central Pa
Posts: 94
Default

Ok I got the videos uploaded here are the links.

Video 1-

Video 2-

Video 3-

As you can see, it pretty does the same thing as yours, I think. Hopefully they'll find a fix for us, if there truly is a problem.
__________________
2013 Ram 1500 Black Express Shortbed 4X4
2010 Honda Accord V-6 EX-L
2000 Durango 5.9- Sold
1994 F-150 Lightning 5.8-Sold
Reply With Quote
  #20  
Old 07-25-2013, 01:06 AM
hattitude's Avatar
hattitude hattitude is offline
Professional
 
Join Date: May 2009
Vehicle: 2013 Ram 2500, 4x2, Crew Cab
Location: San Diego,CA
Posts: 107
Default

Quote:
Originally Posted by CHRGD View Post

As you can see, it pretty does the same thing as yours, I think. Hopefully they'll find a fix for us, if there truly is a problem.
That's exactly what mine is doing. Per the service manual, that IS NOT the way it is supposed to work.

" When the ignition switch is turned to the ON position, the EVIC display will return to the last function being displayed before the ignition was turned to the OFF position."

My dealer acknowledges that it's a problem. They replaced the gauge cluster, at Chrysler's direction, which didn't fix the problem. They contacted Chrysler again and are waiting for them to say what the fix will be.

I will post up when they figure this out and get it fixed. I hope it doesn't take too long........
Reply With Quote
Old 07-25-2013, 01:06 AM
 
 
 
Reply




Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump

Join DodgeForum
Advertising

Featured Sponsors
Vendor Directory
Our Sponsors
All times are GMT -4. The time now is 01:32 PM.

Internet Brands, Inc.


Contact Details & Emails