2013-2014 RAM Truck UConnect software update - DodgeForum.com

Go Back   DodgeForum.com > Dodge Trucks > Dodge Ram > 4th Gen Ram Tech
Log In 

4th Gen Ram Tech 2009+ and up Rams: This section is for TECHNICAL discussions only, that involve the 2009 and up Rams. For any non-tech discussions, please direct your attention to the "General discussion/NON-tech" sub sections.

2013-2014 RAM Truck UConnect software update

Thread Tools Search this Thread
Old 10-14-2013, 11:11 AM
DodgeCares's Avatar
DodgeCares DodgeCares is offline
Record Breaker
Join Date: Jul 2011
Location: Mopar HQ
Posts: 2,174
Default 2013-2014 RAM Truck UConnect software update

Here's a link to the posting below - (including the phototgraphs missing below.)

We Heard You: Uconnect Enhancements Rolling Out
by Jen Herman
October 14, 2013 9:01 AM
You speak, we listen. You want improved voice recognition technology. Done! You want better speed and accuracy. Got it!

Chrysler Group listens to Uconnect customers and has responded with a software update for vehicles equipped with Uconnect 8.4AN and 8.4A systems, including 2013 & 2014 Ram Trucks and SRT Vipers and 2014 Jeep Grand Cherokee and Jeep Grand Cherokee SRT. The update is designed to enrich the Uconnect user experience by keeping the system as technically advanced as possible while making it all easier to use without added distractions.

For instance, customers that complete the update will receive the recently introduced “Easy Prompts” feature. Best of all, we are giving our customers a choice of how to update their vehicles, either at home or at the dealership, making it convenient and simple.

So, what does this mean for you? Uconnect users will see improved speed and accuracy, including advancements in voice recognition, navigation and audio quality.

The software update is available beginning Monday, Oct. 14.

After completing the software update, vehicle owners may notice:

System Performance is Quicker & Faster

Chrysler Group has improved the speed and accuracy of its Uconnect 8.4AN and 8.4A systems. The voice recognition technology, which enables drivers to use their voice to place and receive hands-free phone calls, change radio stations or music sources, send a personal text message, navigate to a destination and more, has been significantly improved.

Once behind the wheel, drivers that push either the voice recognition or phone button on the steering wheel will notice new audible chimes and prompts. These enhancements make the system even more intuitive.

Chrysler Group has also simplified the number of voice commands within its Uconnect systems to enhance accuracy and is introducing “Easy Prompts” to aid drivers. With Easy Prompts, the most important voice commands are made available to the driver on the 8.4-inch touchscreen display. Once the driver masters the system they can choose to turn the Easy Prompts feature off.

Press the Voice Recognition button on the steering wheel and the following Easy Prompts menu will appear.

Press the Phone button on the steering wheel and the following Easy Prompts menu will appear.

The Easy Prompts also are announced over the vehicle's audio system should the driver require help.

Customer Feedback Fuels and Drives Uconnect Improvements
Chrysler Group has been actively listening to its customers since introducing the newly evolved Uconnect systems last year. As a result, a variety of additional improvements have been included in this Uconnect software update. For instance, a few of the most noticeable include:

Drivers may notice that hands-free calling, routing to a destination and a range of other entertainment features, like Bluetooth audio streaming and SiriusXM Satellite Radio, are more accurate and easier to use.
Audio quality is also improved along with radio response times.
The number of phonebook contacts has increased from 1,000 to 5,000 and each contact can now have up to four telephone entries. The phonebook will also sync with the system even quicker.

To determine if your 2013-2014 Ram Truck, SRT Viper or Jeep Grand Cherokee qualifies for the Uconnect 8.4A & 8.4AN software update and to download instructions, visit DriveUconnect.com and click on Help & Support.

Select Your Brand (Either Ram/Jeep/SRT)

Click on “System Update”

You’ll be redirected to the Chrysler Group Uconnect Software Update Site where you will enter the last eight digits of your VIN and click on the “Do I Qualify” button to determine if your vehicle qualifies and if your Uconnect System will benefit from this software update.

Or, if you prefer to have the software update completed by a Dealer Service Technician, free of charge, simply reference the Uconnect 8.4A or 8.4AN software update when scheduling your appointment.

When you want Chrysler Group to improve your driving experience, always feel free to speak up. We are here and we are listening. For more information about Uconnect, visit DriveUconnect.com or if you have questions about this software update you can contact Uconnect customer care at 1-877-855-8400 and press # to reach a customer support technical specialist.
Reply With Quote
Old 10-14-2013, 03:43 PM
ljinnc's Avatar
ljinnc ljinnc is offline
Join Date: Apr 2013
Posts: 60

Any updates to Uconnect 5.0 coming to enhance our systems?
Reply With Quote
Old 10-20-2013, 12:58 PM
stumblingthru's Avatar
stumblingthru stumblingthru is offline
Registered User
Join Date: Jun 2013
Vehicle: 2013 Ram 1500 Laramie Longhorn
Location: Houston, TX
Posts: 19

I performed this update on my 2013 and it was flawless. There are some additional enhancements not noted above. Overall, it was a very easy process and all worked fine.
Reply With Quote
Old 10-21-2013, 11:31 AM
Zookeeper's Avatar
Zookeeper Zookeeper is offline
Join Date: Jan 2011
Vehicle: 2013 Ram 1500 Sport, 2002 Mustang GT
Location: Warrensburg, MO
Posts: 31

Thanks for the info. Did the update yesterday and all went as advertised.
Reply With Quote

Similar Threads
Thread Thread Starter Forum Replies Last Post
My ram truck Khris1994 2nd Gen Ram Tech 121 10-24-2015 02:47 PM
Went and bought a new truck Monday. NemesisPrime 4th Gen RAM general discussion/NON-tech 18 10-17-2015 01:43 PM
Software Updates TNDurangoNow 3rd Gen Durango 4 07-07-2015 07:57 AM
Air Conditioning Issue kenm78 4th Gen Ram Tech 1 07-05-2015 02:05 PM
Buzzing noise when right directional is on barrd70 2nd Gen Dakota 0 07-05-2015 01:23 PM

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -4. The time now is 02:13 PM.