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Old 08-13-2015, 07:59 PM
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RADIO and BACKUP CAMERA PROBLEM on a new 2014

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  #61  
Old 03-21-2014, 07:44 AM
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Good news..The radio switching from radio to auxiliary was with the media hub. They replaced the media hub. ..it is now fixed.

Now then the fix for the key fob is another module. ..it's on order...go figure.







Originally Posted by sszztop
We have had the truck in twice (called several times to inquire about updates).


1. They couldn't fix...told us to wait...it could be 6 months.
2. We took it in to have flashed after 4 1/2 months of dealing with the issue...they had more updates, it did not fix it, however they said they also had the update to replace the media hub.- they placed one on order and called yesterday to schedule installation. We have it scheduled to replace the hub today.
3. However, once they did the last software update, my key fob to lock and unlock the door stopped working...They will supposedly look for a fix today for that as well. Fingers crossed.


I will let you know if the media hub replacement fixes the issue.
 
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  #62  
Old 03-22-2014, 02:39 PM
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Originally Posted by sszztop
Good news..The radio switching from radio to auxiliary was with the media hub. They replaced the media hub. ..it is now fixed.

Now then the fix for the key fob is another module. ..it's on order...go figure.
Hey sszztop,

Just curious, how long did that take them to replace the media hub? They are telling me that they want to replace a complete wiring harness assembly, which will take approx. 4 hrs.

Thanks,

Lee
 
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  #63  
Old 03-23-2014, 11:02 AM
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It took 30 minutes
 
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  #64  
Old 03-23-2014, 11:04 AM
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It took one week to order media hub..
 
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  #65  
Old 03-24-2014, 09:35 AM
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Originally Posted by sszztop
It took one week to order media hub..
Thanks man. It makes sense actually, given that as long as there is a 1/8" audio cable plugged in, the problem goes away.

I'll ask my dealer to replace the media hub, and let everyone know how it turns out.

Best Regards,

Lee
 
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  #66  
Old 04-11-2014, 08:48 PM
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I purchased an auxiliary cable and after plugging it in, the problem goes away. However, this is a temporary fix.

Does anyone know if replacing the media hub is a permanent fix?
 
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  #67  
Old 04-12-2014, 07:00 AM
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Originally Posted by andrew_nomi
I purchased an auxiliary cable and after plugging it in, the problem goes away. However, this is a temporary fix.

Does anyone know if replacing the media hub is a permanent fix?
The media hub replacement has fixed mine permanently.
 
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  #68  
Old 04-12-2014, 08:59 PM
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Well a new media hub did not fix the problem in our truck. They are now ordering 2 new cables that run from the USB port to the hub so I am on fix number 6.

Will let you know what happens.
 
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  #69  
Old 05-06-2014, 08:36 PM
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Originally Posted by andrew_nomi
So apparently now they said that replacing the center stack wont fix the issue and they are waiting for a new software update and have no ETA.

Made a youtube video of the issue. Anyone having a similar problem?

2014 Dodge Ram 1500 radio problem - YouTube
Just had the very same radio problem like yours. Replaced the center flip up console auxiliary plug in unit. The one with the USB plug in and problem gone.
 
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  #70  
Old 05-07-2014, 09:49 AM
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We also had the auxiliary ucon plug replaced so far so good it has been 2 weeks
 
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