Write Chrysler
http://www.chrysler.com/webselfservi...m%28%27R%27%29
File a complaint with NHTSA
http://www-odi.nhtsa.dot.gov/
click the file a complain link.
This is probably the best to get the word out
Then; on line I just started writing anybody and eveybody that has to do with the auto industry or any product complaint in general.
https://www.consumeraffairs.com/php/a_report.php
I had ordered another truck while mine was in the shop..I am in constuction... Put money down for delivery, cancled that order this morning because of the seat.
Told the salesman why and he said he had never heard of it. Bull.
This cost Dodge $32,000 this moring. It would behoove Chrysler to make me happy.
Took it to the local Dodge dealer and made them fix it.
I took a good picture, wote a letter and sent it registed to CNN.
My sister is an attorney. Specialty auto safety...this is not safety but she knows people.
Persistance worked for me in the past...a dangerous Ford truck problem. Ford tried to blow me off. Made me angry so I put the issue on the local news. Recall by Ford the next day.
That was a explosion possibilty problem. Fuel system engineering goof.
Best of all Ford knew it and had already figured a few deaths would be cheaper than the fix.
This Dodge is cosmetic and value depreciating. Annoying but not deadly.
I hope Chrysler steps up. They have been notified about the seat several times.. by my complaints. E-mail and phone.
They get enough complaints from other owners they will have to answer.
Dealers look at this forum. My local dealers service manger is very aware and I told him he could go to bat and get it fixed or replace the seat every month until its fixed or warranty runs out...or Chrysler goes under. I have the 7/60 warranty.
Probabaly will not take it to the local news station for this....then again I might.
Blue