We are the orginal owners of a 2001 Dodge Ram1500. We bought it in Feb 2000. It has 86000 miles as of today. I called last year to Chrysler to see about the dash. We had one crack that showed up from no where. Chrysler told me to check my warranty. Of course it was paid off and no longerwarranty.
I now have 3 large cracks in the dash.
I was looking yesterday to see about a replacement and ran into all the informatin on the internet. Seen the Florida broadcast too.
I called Chrysler again , the 1-800 number everyone is posting. After about 20 min. on the phone and 3 people later I was told that they could not assist me. I called the dealership and they told me that they where not familier with any problems with the dashes. I ask are you saying that they don't have a problem. Chris then told me that he wasn't saying that. He was saying that if there is... No one had been complaining or bringing them in. That suprised me
Anyway I emailed the local television company to see if they would investigate it. Maybe people aren't bringing there vehicals in. Maybe if everyone spreads the word and gets this to out, we might get something done.
Chrysler declined to help in my replacement of the dash. I was quoted $700.00 on the dash plus labor cost. It will have to wait for now.
I was really suprised at Dodge Chrysler for this. No help.[
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Oh and my brother has a 2000 Dodge Ram Quad that also has cracks in the dash.