Here is the lastest TSB.
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-011-08, DATED
MARCH 15, 2008, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A
COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED.
THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD FOR
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 10.01 OR HIGHER TO
PERFORM THIS PROCEDURE.
StarMOBILE DESKTOP CLIENT or StarSCAN MAY ALSO BE USED TO PERFORM
StarMOBILE STANDALONE IS NOT SUPPORTED AND StarSCAN IS NOT
SUPPORTED FOR 2010 MODEL YEAR VEHICLES.
Flash: Power Sliding Door Module - Overly Sensitive Obstruction Detection
This bulletin involves verifying there are no mechanical conditions that may lead to slow
door operation, making mechanical corrections as necessary and Flash Reprogramming
both Power Sliding Door Module's (PSDM).
2008 - 2010 (RT) Caravan/Town & Country
2008 - 2010 (RT) Chrysler Grand Voyager (International Markets)
NOTE: This bulletin applies to models with Power Sliding Doors (Sales Code
JRA/JRB) built prior to November 16, 2009 (MDH1116XX).
DATE: October 27, 2009
NOTE: If a power sliding door module is replaced for any reason, it is important to
check the software level of the replaced module and flash update to the latest
software level. Verify part numbers prior to and after update to assure update
has successfully completed.
Some customers may experience the power sliding door intermittently not fully closing
when activated with either the key fob or switches located in the vehicle. The door will
begin the closing process but then reverses at any point without any obvious obstruction or
reason. The doors will close manually with no apparent problem.
If the door slows below a threshold during the power close sequence, the system may
misinterpret this as an obstruction and reverse the doors direction to open. The detection
threshold may be overly sensitive.
The new software will provide revised parameters for power sliding door obstruction
detection but it is important to note the software cannot compensate for mechanical
problems that can cause the door to slow during a power close sequence.
Using a Scan Tool (wiTECH®) with TechCONNECT and the appropriate Diagnostic
Procedures, verify all door systems are functioning as designed. If DTC's are present,
record them on the repair order and repair as necessary before proceeding further with this
If the customer describes the Symptom/Condition or it can be reproduced, perform the
POWER SLIDING DOOR MECHANICAL CHECK:
NOTE: The door must be aligned and move freely / smoothly manually before
proceeding with the Flash Update.
1. Before performing the Flash Repair, mechanically check the door(s) to make sure they
move smoothly on their tracks. Manually open and close the doors feeling for any
binding or roughness. Make the following checks:
a. Strikers are in Line.
b. Lower hinge tensioner is in place and tight.
c. Center hinge roller is aligned and not binding.
d. No obstructions exist (examples - out of place weatherstrip, miss-routed or tight wire
harness or any other condition that could cause the door to slow or bind during the
power closing process).
e. Check door fit, flushness, and gaps. These can contribute to obstruction sensitivity.
2. Follow the procedures found in DealerCONNECT>TechCONNECT to make door
adjustments as required.
NOTE: Use standard labor operations for any mechanical adjustments required.
FLASH REPAIR PROCEDURE:
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the Power Sliding Door Modules (both sides) with the latest software. The
flash process will update the right and left modules. After reprogramming, the
following must be performed:
a. Clear any DTC's that may have been set in other modules due to reprogramming.
The wiTECH application will automatically present all DTCs after the flash and allow
the tech to clear them.