Ok this is I am sure an odd question...We have a 2011 Dodge grande caravan. I had my credit card sitting on the center console. It was laying on the cover that hides the 2 aux power outlets. I looked down and see it sliding down where the sliding cover goes when you open it to expose the aux outlets. I hear a tap and it disappeared. I pulled off the large main piece of plastic for the cover but couldnt remove it all of the way because it is plugged into the aux power outlets. Any idea if there is an access panel or anything to get at where it went?
thanks so much!
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Vehicle: 2011 Dodge Grand Caravan RT & 2001 Grand Caravan Sport
Lost my credit card, too!!
Help! I have the exact same problem as the initial poster!! My credit card slid right under the retractable cover/lid that hides the compartment where the auxiliary outlets are located.
I've looked at the instructions provided in the last reply, but I think those are for a van where the cupholders pull out from the front console (like my 2001 Grand Caravan). In my 2011 Grand Caravan, the center console with cupholders (and multiple compartments for storage) is freestanding.
Does anyone have instructions on how to access the area that I need? I'm desperate - I'm leaving on vacation in 2 days, and if I have to call my credit card company now to ask for a new card, I'll be without one for my entire vacation! Thanks!
I have lost TWO credit cards the same way!!
The first one happend about a year ago and went with the van when I turned the van in (company car) because I took it to a shop (not a dealership), they worked on it for two hours, could see it but couldn't get to it. (It had expired by that point.) They found all kinds of other receipts and papers down there, though.
This same thing happened again 5 days ago with my replacement card in my new van.
I'm not sure what to do about this one because the closest dealer to me is an hour away and I work all day everyday . . . and I am mechanically challenged so getting it myself is almost impossible.
It takes so long to get a new card and it is a HUGE inconvenience to go without access to your account.
I suppose more than anything, I just wanted Dodge to be award that this is an issue.
Although I hate for anyone to have to deal with this, it is nice to know I'm not alone.
Great sketch! Thanks! My wife has 3 credit card stuck in the Super Console. Is there a trick to releasing the clips without breaking them or scaring the console? How would you suggest releasing the clips prior to lifting the top of the super console? Should I use a particular tool or does the top just pull off? Thank you in advance for your assistance.
I found this on a Chrysler forum .... There is a way to remove the top of the super console instead of removing the whole console. There is a seam that follows along on each side of the console that meets up in the rear of the super console right above the drawer. I was able to pry (lack of a better term) lightly enough to where the clips popped loose. I carefully worked my hands along the seems forward toward the front while gently lifting from from the rear. Once I worked it all the way forward there are 2 clips that are a little stubborn so I used a plastic knife to pop them loose. Be carefull as there are wires that are attached.
I can confirm Bluedragn69_98's Method, My Wife lost her Debit Card the same way as OP. The Dodge Dealer wanted $900 to pull it apart. All I did was Pull out the Drawer, reach under and pull up firm but not hard and the entire top of the console came up, very easily actually. Found $0.45 and our Debit Card. No issues with re-installation, made sure wires did not get pinched. Started with Dash side and just snapped them back down.
Total Time ~10 Minutes, 5 of which I stared at it prior to trying any dismantling.
Last edited by Bob_Ierardi; 11-19-2013 at 05:29 PM..