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Lost Credit Card in Center Console? Help!

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  #1  
Old 10-25-2011, 09:15 PM
Dodge2008 Dodge2008 is offline
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Default Lost Credit Card in Center Console? Help!

Ok this is I am sure an odd question...We have a 2011 Dodge grande caravan. I had my credit card sitting on the center console. It was laying on the cover that hides the 2 aux power outlets. I looked down and see it sliding down where the sliding cover goes when you open it to expose the aux outlets. I hear a tap and it disappeared. I pulled off the large main piece of plastic for the cover but couldnt remove it all of the way because it is plugged into the aux power outlets. Any idea if there is an access panel or anything to get at where it went?

thanks so much!
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  #2  
Old 10-26-2011, 01:01 AM
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master tech master tech is offline
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Body/Instrument Panel/CUPHOLDER, Instrument Panel/Removal
REMOVAL
Labor Operations: Click to display a list of Labor Operations associated with this procedure




1. Disconnect and isolate the negative battery cable.
2. Remove the fastener (1) from the front of the floor console.




3. Pull the floor console (2) forward to disengage the retaining tab (1) from the floor bracket (3).
4. Remove the front floor console.




5. Remove the four plastic retainers that secure the instrument panel bin (1) to the instrument panel.
6. Disconnect and remove the instrument panel bin cover (1) .




7. Open the cupholder to the fully open position.
8. Remove the screw (1) located under the cupholder.




9. Remove the the two screws (1) located on the top edge of the cupholder (2).
10. Remove the cupholder (2) for the instrument panel by pulling straight out.
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  #3  
Old 06-30-2012, 09:44 AM
michelem michelem is offline
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Default Lost my credit card, too!!

Help! I have the exact same problem as the initial poster!! My credit card slid right under the retractable cover/lid that hides the compartment where the auxiliary outlets are located.

I've looked at the instructions provided in the last reply, but I think those are for a van where the cupholders pull out from the front console (like my 2001 Grand Caravan). In my 2011 Grand Caravan, the center console with cupholders (and multiple compartments for storage) is freestanding.

Does anyone have instructions on how to access the area that I need? I'm desperate - I'm leaving on vacation in 2 days, and if I have to call my credit card company now to ask for a new card, I'll be without one for my entire vacation! Thanks!
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Old 07-01-2012, 11:38 AM
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I ended up having the dealer get it put. They said it snaps together and was quick n easy. I couldn't believe Dodge wouldn't make the gap so things wouldn't slide through it
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Old 07-01-2012, 11:06 PM
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anyone have any ideas if the gap on the console can be filled with anything to prevent stuff from slipping down it and while still being functional?
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Old 11-28-2012, 10:38 AM
aew713 aew713 is offline
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How much did the dealership charge you to get the card out? I want to take mine in but my husband is mad bc he thinks there going to try and charge me an arm and a leg just to pop it off???
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Old 11-28-2012, 11:07 AM
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if you have the super console, the top just clips on. You pop the clips and disconnect the harness to remove it

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Old 12-04-2012, 02:40 PM
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I apologize for the delayed reply....the dealership didn't charge anything. They were very nice about it and said it didn't take long to get out....like the post above he said it just pops off.

I wish dodge would have made the gap a little smaller lol
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Old 08-04-2013, 04:09 PM
AleyRamey AleyRamey is offline
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Default Lost Credit Card #2!

I have lost TWO credit cards the same way!!
The first one happend about a year ago and went with the van when I turned the van in (company car) because I took it to a shop (not a dealership), they worked on it for two hours, could see it but couldn't get to it. (It had expired by that point.) They found all kinds of other receipts and papers down there, though.
This same thing happened again 5 days ago with my replacement card in my new van.
I'm not sure what to do about this one because the closest dealer to me is an hour away and I work all day everyday . . . and I am mechanically challenged so getting it myself is almost impossible.
It takes so long to get a new card and it is a HUGE inconvenience to go without access to your account.
I suppose more than anything, I just wanted Dodge to be award that this is an issue.
Although I hate for anyone to have to deal with this, it is nice to know I'm not alone.
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Old 11-18-2013, 08:02 PM
Bob_Ierardi Bob_Ierardi is offline
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Great sketch! Thanks! My wife has 3 credit card stuck in the Super Console. Is there a trick to releasing the clips without breaking them or scaring the console? How would you suggest releasing the clips prior to lifting the top of the super console? Should I use a particular tool or does the top just pull off? Thank you in advance for your assistance.

I found this on a Chrysler forum .... There is a way to remove the top of the super console instead of removing the whole console. There is a seam that follows along on each side of the console that meets up in the rear of the super console right above the drawer. I was able to pry (lack of a better term) lightly enough to where the clips popped loose. I carefully worked my hands along the seems forward toward the front while gently lifting from from the rear. Once I worked it all the way forward there are 2 clips that are a little stubborn so I used a plastic knife to pop them loose. Be carefull as there are wires that are attached.

I can confirm Bluedragn69_98's Method, My Wife lost her Debit Card the same way as OP. The Dodge Dealer wanted $900 to pull it apart. All I did was Pull out the Drawer, reach under and pull up firm but not hard and the entire top of the console came up, very easily actually. Found $0.45 and our Debit Card. No issues with re-installation, made sure wires did not get pinched. Started with Dash side and just snapped them back down.

Total Time ~10 Minutes, 5 of which I stared at it prior to trying any dismantling.

Last edited by Bob_Ierardi; 11-19-2013 at 04:29 PM..
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Old 11-19-2013, 11:36 PM
Bob_Ierardi Bob_Ierardi is offline
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Yes! This evening I was able to retrieve credit cards that slipped behind our Caravan's Super Console. Took all of 2 minutes. Pull out / extend rear access drawer so you can get your hand on the rear end of the Super Consoles' top. I pulled straight upward with a firm upward movement. The top easily disengaged. The front was still attached to the front console by two 1/2" wide clips at the front of the consoles' top. I had to then push the front end down while carefully raising the top until the top fully disengaged. There is an electrical cable at the front of the top. The electrical cord was long enough that I didn't need to disconnect it in order to move the top out of the way. You have full access after the top is removed! Reassembly was a snap! Realign the front end and clips into the dash/console, then snap the rear downward. Push in the rear drawer. Done deal!
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Old 11-25-2013, 01:20 AM
blownhemicuda blownhemicuda is offline
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Quote:
Originally Posted by Tizzy1 View Post
if you have the super console, the top just clips on. You pop the clips and disconnect the harness to remove it

Click the image to open in full size.
HI,

I'm preparing to install a super console in my 2012 DGC minivan. I acquired a super console off of Ebay without any mounting hardware. i have placed an order at the dealer for the bracket. My question, based on looking at the diagram, is with regards to the wiring for the cup holder light. The plugs are there under the console cover, I am however wondering of there is a wiring harness section on the minivans existing wiring harness that mates up to the wires and plug under the console top? Is this a plug and play deal or do I have to section and splice wires to get it to work? Is there a harness from the dealer for this application?
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Last edited by blownhemicuda; 11-25-2013 at 01:56 AM..
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Old 02-28-2014, 05:20 PM
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How did the install go? I am about to do the install myself. I was wondering how it went and any tips/advice to give? was it a plug and play deal?
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Old 03-01-2014, 01:48 PM
blownhemicuda blownhemicuda is offline
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Quote:
Originally Posted by Diggstar View Post
How did the install go? I am about to do the install myself. I was wondering how it went and any tips/advice to give? was it a plug and play deal?
The install was ok. I recommend removing both front seats as it makes the job much easier when it comes time to bolt the console to the bracket. The most difficult part of the operation was to line up the bracket with the console to where the console mates at the front and is straight. I did this by installing the bracket on the console and securing the console to its mounting points at the front. I market the bracket points where it would screw into the van and it worked out well. You will have to cut a section of the carpet out to properly mount the bracket. My suggestion is to cut less and trim as you need it to get it to fit properly. Also, teh console has the lighted cup holder, however, there was no wire on the harness that would allow me to connect it. I also looked online and asked the dealer (useless idiots BTW) if there was a diagram or harness and couldn't come up with an answer, so I just didn't bother to try and connect them. There were plenty of wires that I suspect that I could easily tap into when I turn the headlights on that light something inside the car but i didn't want to chance messing anything up. The two outlets are just a matter of unplugging off the old piece and plugging into the new one on the console. BTW, that console is great. The storage and functionality it adds is unsurpassed.
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Old 08-04-2014, 04:05 PM
KLHN4Basenjis KLHN4Basenjis is offline
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Default Lost My ATM Card in the console

I have a 2014 Dodge Grand Caravan SXT with super console. I had my ATM card on top of the cover of the conpatment closest to the radio. It slid forward and disappeared into the abyss. Any suggestions on how to retireve it?
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  #16  
Old 08-05-2014, 11:11 AM
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Have you read any of the previous posts? Did you see the diagram 3 posts before yours? I would start there and see if you find your card.
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Old 08-11-2014, 05:34 PM
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Thank you for your post. My daughter just retrieved my driver's license using your directions. The plastic knife worked great for popping the last two tabs. She had the license out in no time.
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Old 08-11-2014, 06:03 PM
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Quote:
Originally Posted by KLHN4Basenjis View Post
I have a 2014 Dodge Grand Caravan SXT with super console. I had my ATM card on top of the cover of the conpatment closest to the radio. It slid forward and disappeared into the abyss. Any suggestions on how to retireve it?
Read the previous posts. Your question has already been answered.
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Old 08-14-2014, 06:27 PM
sdpoulter sdpoulter is offline
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I just used these instructions on this thread to get my debit card out and it took all of about 5 minutes. Thanks for those who posted their experiences.
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  #20  
Old 08-23-2014, 04:28 PM
felloffthetruck felloffthetruck is offline
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When you remove the top does it give you access to the power wires behind the two 12 volt ports?
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Old 08-23-2014, 04:28 PM
 
 
 
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