99 Caravan Cant Turn Ignition Key/Can't Open Hood
My 99 dodge caravan is currently stranded at a local supermarket. We can't get the ignition key to turn. I've already researched how to replace the ignition lock cylinder and have already tried to remove it but the problem is that the key wont turn. In order to remove it the key must be turned out of the off position. I have tried a newer key, tapping the key gently, moving steering wheel and everything else that I can think of. Tried everything for about three hours. All panels below the steering wheel are now removed so I can see everything but don't know what else to do.
Also, I read in the Haynes manual that negative battery terminal should be removed as a safety precaution against the airbags deploying so I was going to open the front hood and found that it would not open. Again, had to remove access panels and the lever. I verified that the cable is attached and pulled it out as far out as possible but still could not unlatch hood. Can someone please tell me how to get it unlatched or what I need to do to get to it at the front.
Thanks In Advanced!
Pab in San Antonio, Tx