dealer screwed up? whats new!!
#1
dealer screwed up? whats new!!
ok so went to dealer to get 1st LOF for free and asked about front driveshaft lube and got a blank stare ,and was told it did not have one. so stupid me argued with peon at service desk (bad idea) and they insisted it didnt have a lube point. so i asked for it to be put on service receipt and they did. see attached!! so now what, call dodge yell at service manager or what why cant they keep up on there own product info.but you touch the truck and they freek out??
[IMG]local://upfiles/19833/097FCADE3A3944D7A4FC792C057F6DD0.jpg[/IMG]
[IMG]local://upfiles/19833/097FCADE3A3944D7A4FC792C057F6DD0.jpg[/IMG]
#2
#5
RE: dealer screwed up? whats new!!
ORIGINAL: i11m10c2
ok so went to dealer to get 1st LOF for free and asked about front driveshaft lube and got a blank stare ,and was told it did not have one. so stupid me argued with peon at service desk (bad idea) and they insisted it didnt have a lube point. so i asked for it to be put on service receipt and they did. see attached!! so now what, call dodge yell at service manager or what why cant they keep up on there own product info.but you touch the truck and they freek out??
[IMG]local://upfiles/19833/097FCADE3A3944D7A4FC792C057F6DD0.jpg[/IMG]
ok so went to dealer to get 1st LOF for free and asked about front driveshaft lube and got a blank stare ,and was told it did not have one. so stupid me argued with peon at service desk (bad idea) and they insisted it didnt have a lube point. so i asked for it to be put on service receipt and they did. see attached!! so now what, call dodge yell at service manager or what why cant they keep up on there own product info.but you touch the truck and they freek out??
[IMG]local://upfiles/19833/097FCADE3A3944D7A4FC792C057F6DD0.jpg[/IMG]
I don't know about the big 3500, but my tiny 2500 4x4 has a sticker that stares you in da face when you open ze hood. LUBE THAT SHAFT! Or something less pornographic.
#6
#7
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#10
RE: dealer screwed up? whats new!!
This dealerships service is the free type i can do without. i already spoke to service manager today and he tried to appologise for the screwup, but he pissed me off by blaming the tech ,the service writer, and everyone else he could think of and he didnt even know abou the driveshaft lube. so i informed him about my mechanic experiance and told him that as a manager of a dealer this inept ,i dont know attitude is flat unnacceptable ,if he is the leader of the maint team and he didnt know how can he blame the tech and service writer ,and i told him i did not appreciate being trated like a disgruntled wallmart customer with a bad dvd return. its a $45000 vehicle but i have people with the inteligance of wallmart dealing with me ,ive spoken with 4 people from dealer and each one said i dont know so what the fu#k are they doing there?
AAAAAAAAAAAAAHHHHHHHHH ok i feel better sorry for the rant i will see what happens tommorow!
AAAAAAAAAAAAAHHHHHHHHH ok i feel better sorry for the rant i will see what happens tommorow!