Sunroof Leak
#1
03-04-2015, 01:39 PM
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#3
03-13-2015, 08:39 AM
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The leak happens on the passenger side back corner of the sunroof itself, via the seal.
I leaks, ALOT (more than one drip per second) when you simply poor water from a water bottle onto the roof.
I have a very good video of it but don't know how to post it to show you all.
I took it to the dealer (South Oakville FYI) and showed them the video that I took and they told me that leaking is NORMAL and is designed to happen like that!
No way that is normal, not at all. I need to escalate this but do not know where to go next.
Drain holes are fine, blown clean, etc....it has nothing to do with that, and everything to do with the seal not being tight. In a couple weeks with the rain it will be worse.
I leaks, ALOT (more than one drip per second) when you simply poor water from a water bottle onto the roof.
I have a very good video of it but don't know how to post it to show you all.
I took it to the dealer (South Oakville FYI) and showed them the video that I took and they told me that leaking is NORMAL and is designed to happen like that!
No way that is normal, not at all. I need to escalate this but do not know where to go next.
Drain holes are fine, blown clean, etc....it has nothing to do with that, and everything to do with the seal not being tight. In a couple weeks with the rain it will be worse.
#5
03-13-2015, 02:17 PM
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#6
03-13-2015, 04:14 PM
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Exactly what I figured. And unfortunately I have no garage to park in and it's supposed to rain for the next two days....so we'll see what happens, but based on my water test....not good.
#7
03-13-2015, 04:36 PM
The leak happens on the passenger side back corner of the sunroof itself, via the seal.
I leaks, ALOT (more than one drip per second) when you simply poor water from a water bottle onto the roof.
I have a very good video of it but don't know how to post it to show you all.
I took it to the dealer (South Oakville FYI) and showed them the video that I took and they told me that leaking is NORMAL and is designed to happen like that!
No way that is normal, not at all. I need to escalate this but do not know where to go next.
Drain holes are fine, blown clean, etc....it has nothing to do with that, and everything to do with the seal not being tight. In a couple weeks with the rain it will be worse.
I leaks, ALOT (more than one drip per second) when you simply poor water from a water bottle onto the roof.
I have a very good video of it but don't know how to post it to show you all.
I took it to the dealer (South Oakville FYI) and showed them the video that I took and they told me that leaking is NORMAL and is designed to happen like that!
No way that is normal, not at all. I need to escalate this but do not know where to go next.
Drain holes are fine, blown clean, etc....it has nothing to do with that, and everything to do with the seal not being tight. In a couple weeks with the rain it will be worse.
I'm sorry to hear about your leak concern. The FCA Canada basic warranty is 3 years or 60,000km. This would cover manufacturing defect.
As mentioned, it would be wise to contact your dealer again. Be sure to speak with the Service Manager.
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#8
03-14-2015, 02:52 PM
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I have been twice to no avail and showed the video. So from that point of view what is the next steps? Also. What is FCA?