First you have the outlook and triple dog on the truck.
don't the outlook have its own program then the triple dog have its own.
I have the triple dog. I don't have any troubles with it. mostly because i don't have the outlook.
If you load both programs that might be the cause of your troubles.
Have you tried removing both setting to stock then see what it does it may not do anything it has already fried what ever it fried. just take the programmers off and out of truck before you take it to dealer so they can read the computer.
Even though I have Bully dog on MY truck. You should have bought Edge with juice. I know the outlook looks COOL but still.