I have a bunch of people bring ones they got from internet sites. Hell, I can't blame them some of Chrysler's parts prices are just stupid insane. Only had an issue with one car so far. The second one they sent the guy was DOA.

 

I don't see why they would not,it has a 8 year 80,000 mile emmision warr.I belive they should give you at least a 4 year grace period,even with the BIG problem they are having with the PCM's.My opinion,even though it does not count,I believe this is a safety issue,the van I drive,died out in the middle of major intersection,route 30 and route 41 in Indiana,one of the worst in the nation,I had my wife and 5 children in the van,and the semi's dont slow down for nothing.I had to get out and push,being 6.3 and 240,I was so pissed it pushed it myself.The van only have 40,000 miles on it,would think it would at least die in 20 years with 100,000 miles on it.I can get a reman from a Dodge store,knowing a tech,I can get one for $500.00 instead of $750.00,but I dont have the money,my charge cards are up there,and I have to feed my 5 children,4 of them boy's.I know,bitch ,moan,complain,but I still think Chrysler should help pay half,that would make at all better,I think time to buy a Fird product,My dad has driven a Ford for 50+ years and never had a problem like this,Chrysler,Dodge,BAD.

 

This post right here /\ is classic example of what's wrong with the company/customer relationship in this country. That, coupled with the money spent defending stupid lawsuits that mostly have no merit. The expectations are ridiculous and unrealistic. Just think how much cars would cost if warranties REALLY did work that way?

Who do you think pays for them? Go get you a Ford. They won't warranty it either.

There comes a time when a car company, or any company for that matter, has to be able to pull the nipple out of the customer's mouth.

 

My bitch is not about warranty,I wrenched for Chrysler,Jeep for 18 years,have a back that is rotting and a stroke after surgery,at 44 years old.Now on disability.I drive Chryslers for many years,I have a 1994 Voyager with 160,000 miles on it and LOVE the van.Expecting a great product I owned Plymouth and Chryslers over the years,I decided to by a B2500 full size van for my big family,5 children,wife,dog,and pull a horse trailer for my daughters horse.Expecting a life long,no headache product.My father worked for Ford being a line supervisor for 40 years,always bought Fords,and NEVER had a problem like this with all the card he owned.So my bitch is,a well taken care of a 2001 B2500 van with only 40,000 should NOT,I say NOT have a PCM take a **** this soon.This is my bitch.Chrysler never had a problem even with the older cars,maybe a New Yorker had a PCM issue,but not as bad as this issue with all the Dodge vans and Trucks.I believe these are made in Huntsville,I know they repair them,but still there should not be a big problem to have a PCM on frickin Back-order for 6 to 7 weeks.The should at least split the cost with the consumer.This is why I said I will go by a ford,they don't have problem with a major component that drive the heart of the vehicle,that cost the customer a left nut to fix.Sure transmission goe out,but I bet they have a teenager,seen a lot of that working for Chrysler,twisted drive shafts on the Jeep Wrangler,3 times on a same vehicle,and bitched it was the Jeeps fault,LOL.So,I am not sure what we will by next,I am really discucted with this Van.Peace..

 

Chrysler has always had a better warranty program, than the others. But after the warranty is out weather due to time or mileage, there is no grace period. There is member on the forum if you need to ask about this problem with PCM, the user name is dodgecares. He is an employee of chrysler. By the way I have also worked for ford and gm, they also have their problems too.

 

Thanks for the reply.When I was wrenching for Chrysler back in the early 90's,before the ole back started to rot out,to many transfer cases and 604 trans replacements,and of course,hereditary back problems,Chrysler used to bend on the warranty.I can always remember the paid labor turning into a warr ticket because the customer would call and bitch,even way out of warranty,they would still bend.Apparently they must have tightened their warranty program now.I have a bunch of techs I worked with that are still good friends,and they can get a PCM at their cost of $500.00,re-man PCM,but have to get on the long waiting list.One question,do you recommend using Cardone for a R&R of the PCM,or would you recommend the re-man through Chrysler.I asked my buds and they looked at me and said it's your van,you make the choice?So I am not sure if the rem-an units are questionable,coming from you,being on the forum,and me being out of the Chrysler loop since 2004,can you recommend anyone to repair these things,or what do you think of the price I can get it for,a rem-an from Chrysler.Being nice about everything,I am done bitching about Chrysler,any suggestions.I was once a Master Tech,ASE certified in all classes,feeling a little dummer due to not being up to date on all.My service manager told me he would send me to classes as long as I paid for them,but having a large family,it is tight,and I would not know what I would use this knowledge for,impressing my cats??Thanks and please may I get a little advice about who to trust with the PCM replacement,Mark,,Thanks for chatting with me,and sorry if I offended you in any way,you know,barking about Chrysler,LOL

 

To me this is wrong. If you're out of warranty, then you're out of warranty, the manufacturer fulfilled their obligation to you for your vehicle purchase once the warranty period ended.

Now where I do have a problem with manufacturers is when there's a widespread flaw and they don't take care of it, whether you're still under the warranty or not. For example, years ago Chrysler had a peeling paint issue. That was a design flaw...period, it is not the fault of the owner. Chrysler's answer to the peeling paint was, "owner neglect." Chrysler should've stepped up and repaired the paint job for anyone that has the problem, in or out of warranty.

 

GM had the same paint issue and also gave the same answer. In both of these it is blatantly obviously that the paint and/or prep were not done right but sadly no one got their vehicle fixed since it was "not a safety issue".

IMO this PCM issue is a safety issue. If one fails at the wrong time some one could be hurt and/or killed. Why are they failing at a high rate where Chrysler is back-ordered that far? Several people have on this forum alone changed out the PCM with no other issues being found to have killed the original.

I would hope that Chrysler would at least look into this and see what is going on.

 

Typically, a CARDONE PCM for the Ram Van is around $250. Why complain about an OEM PCM cost being so high.

As for Ford. The computer died in my 1981 Escort! The body was all rusted to h3ll, so I junked it altogether anyways.

 

Hey,my concern is that is Cardone's success rate good,even with these PCM's.Hearing roomers that some rebuilt places are just exchanging your faulty PCM with a junk yard PCM and saying it is rebuilt,then having the same issue later down the road or right away when plugged in.I do not need this as my wife drive this van with my 5 children in it.I would like to be safe and satisfied that I and or my wife will not break down again,to this day,she said she would not drive the van again,even if I get it fixed.I cannot afford to purchase another van at this time,this one was bought and paid for after a home refinance and paid in full,in 2001,and is a 2001.I may try to contact Cardone and see if they will fix this one,and or exchange one with low miles on it if they can tell with their computer crap.From $500.00 reman from Chrysler to a $250.00 from Cardone,if Cardone has a great success rate,I may go with them.Thanks and will let you know,you all know money is tight,my mother passed this past Friday,and had to help dad out with a few bucks,went on the card,for my mother,but now digging a deeper hole,for a good cause,miss my mother,worth spending the money on the funeral expense,totally costly to bury nowadays ,but to all,will let you know what I come up with,Mark