My local dealer is a joke
#1
My local dealer is a joke
Hi all, this may seem like a vent, not meant to be that way. Here is what happened. First i try to do most of the work on my truck 2000 SLT 4x4, 240.000. miles great truck love it. My truck stopped turning left so took it in and had it check out, ended up replacing both upper and lower control arms, shocks, tie rods, sway bar bushing, and rack&Pinion. most of the cost was parts they gave me a break on labor, like i said i try to do most of the work my self but had them do it, my disabilities have gotten to where i can't do alot of things anymore. well about a month later and less them 200 miles it stopped making sharp turns, so took it back thay told me they installed the wrong tie rods WHAT... they have had my truck for 2 days now, and still not done. funny thing is it took them a day and half to put new front end on it. Funny how thing get done from paying jobs then nonpaying jobs. was told there is no cost to fix it. Got that right,,, what are they liable for besides parts and labor. do you think getting a hold of Corp office will change anything..
Any thoughts good or bad are welcome
Any thoughts good or bad are welcome
#2
#4
They replaced the tie rods and everything works great now, but have to take it back for the third time. they did not tightin the the clamps down and they are dinging and making noise, yes i could fix it no problem maybe a 2 mins job but still bring it back they need to know the work is not being done right.
#7
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#8
Thanks all for the input, just an update truck works fine turns like it should and the front is real stife, new again, this whole thing has been a headache for the dealer and myself. i did lay into the shop Mang. and the overall mang. all thay could say is sorry. well at least i got that. I will keep bring my truck there for oil changes only because it's free for Vets and Military.
I did see since the parts were hitting each other i do have strackes on the inside of my front rims. will take that to discount tire and have them check the balance. it free for me to since i got my tires there. I like free,,,
once again all thanks for the inputs. if got anything more let me have it
I did see since the parts were hitting each other i do have strackes on the inside of my front rims. will take that to discount tire and have them check the balance. it free for me to since i got my tires there. I like free,,,
once again all thanks for the inputs. if got anything more let me have it