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vehicle phone requires service
2014 Dodge Durango, alert comes up on the radio monitor stating that the vehicle phone requires service please contact your dealer.
I have taken it to the dealer they had it for 2 days and now just say I need a new monitor. I should also mention when this alert comes up on the uconnect screen. the navigation stops working as well as the time. I can be going north and it says I am going west. the 911 on the rear view mirror lights up in red. I don't want to purchase a new screen for 1000+ dollars when this shouldn't be happening. any help on how to fix/override the problems would be great |
https://cimg2.ibsrv.net/gimg/dodgefo...bc7ee8ce4a.jpgThis is after the alert came up in the screen. In this photo I am driving south and notice how the time is wrong
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https://cimg2.ibsrv.net/gimg/dodgefo...ad5514a97c.jpgThis is the alert that comes up on the screen
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Originally Posted by pspackman
(Post 3347101)
2014 Dodge Durango, alert comes up on the radio monitor stating that the vehicle phone requires service please contact your dealer.
I have taken it to the dealer they had it for 2 days and now just say I need a new monitor. I should also mention when this alert comes up on the uconnect screen. the navigation stops working as well as the time. I can be going north and it says I am going west. the 911 on the rear view mirror lights up in red. I don't want to purchase a new screen for 1000+ dollars when this shouldn't be happening. any help on how to fix/override the problems would be great Are you already out of your 3 year/36K mile basic warranty? Do you have an extended warranty under which this might be covered for you? Kori Dodge Social Care Specialist |
Vehicle phone needs service
I just had a new radio put in my 2014 Dodge Durango just 2 1/2 months ago. Now on occasion the screen comes up completely black for 1-2 minutes when the car is started instead of the "Dodge and Uconnect" screen. It also started giving me "vehicle phone needs serviced" after the radio was replaced. Can you tell me what is going on with it?
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Originally Posted by Amy76
(Post 3517511)
I just had a new radio put in my 2014 Dodge Durango just 2 1/2 months ago. Now on occasion the screen comes up completely black for 1-2 minutes when the car is started instead of the "Dodge and Uconnect" screen. It also started giving me "vehicle phone needs serviced" after the radio was replaced. Can you tell me what is going on with it?
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