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-   -   Dealer can't find fog lights to activate them (https://dodgeforum.com/forum/4th-gen-ram-tech/310305-dealer-cant-find-fog-lights-to-activate-them.html)

coreyswanson Nov 20, 2011 01:48 PM

Dealer can't find fog lights to activate them
 
So I installed factory fog lights on my 09 Ram. Installed the switch, wired em and mounted them. Went to the dealer to have them turned on and they can't find them. They said some vehicles don't need them activated and others do. This is completely different from what I've read in the forums. Has anyone else had this dilemma? Any advice? Was the tech doing the work just not educated on the procedure? If I wired them wrong could they still show up on the scan to be activated?

HammerZ71 Nov 20, 2011 03:38 PM


Originally Posted by coreyswanson (Post 2648702)
So I installed factory fog lights on my 09 Ram. Installed the switch, wired em and mounted them. Went to the dealer to have them turned on and they can't find them. They said some vehicles don't need them activated and others do. This is completely different from what I've read in the forums. Has anyone else had this dilemma? Any advice? Was the tech doing the work just not educated on the procedure? If I wired them wrong could they still show up on the scan to be activated?

Ain't seen the Starscan screens on a 4th Gen but it's right under lighting options for 3rd gens. Some are enabled from the factory even though the truck doesn't have lights, most are not. Regardless the option still shows up on the menu. If they are enabled then the lights will just work when you turn them on...

coreyswanson Nov 20, 2011 05:46 PM

I'm thinking the tech didnt know what he was doing.... In the instructions it say they need to add the sales code for fog lights into the screen on the starscan.

HammerZ71 Nov 20, 2011 07:00 PM


Originally Posted by coreyswanson (Post 2648861)
I'm thinking the tech didnt know what he was doing.... In the instructions it say they need to add the sales code for fog lights into the screen on the starscan.

That's entirely possible, I've never tried to activate fogs, just have seen the option choice on the menu screen...

brettj2408 Nov 22, 2011 11:03 PM

They add a dealer installed option with a seperate sales code for fog lamps in dealercoonect

brettj2408 Nov 22, 2011 11:04 PM

Then restore vehicle configuration then you will be able to actuate fog lamps

coreyswanson Nov 23, 2011 06:36 PM


Originally Posted by brettj2408 (Post 2650832)
Then restore vehicle configuration then you will be able to actuate fog lamps

Thanks! Thats what I tried to tell them Saturday. I'm sitting at the dealer right now waiting for them to do it correctly this time.... Wonder if I'll get a discount for explaining to them how to get it done, probably not.

Cthulhu Nov 23, 2011 06:41 PM

If they bill you w/o a discount, I'd charge them for educational consultation. I think going rate on that is dealer-rate x 2. :)

coreyswanson Nov 23, 2011 09:56 PM


Originally Posted by Cthulhu (Post 2651313)
If they bill you w/o a discount, I'd charge them for educational consultation. I think going rate on that is dealer-rate x 2. :)

They got them turned on and only charged me 1/2 the original quote. Walked out with a bill of $64. Which is still a bit ridiculous if you ask me!


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