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-   -   2008 Grand Caravan Power Side Door Problems (https://dodgeforum.com/forum/dodge-caravan/142521-2008-grand-caravan-power-side-door-problems.html)

carl_toronto 01-16-2008 11:17 PM

2008 Grand Caravan Power Side Door Problems
 
Hi! Anyone else having problems with power side doors not closing? Ours have been doing it quite often for a couple of months. Has been looked at three times without resolution. Door gets 95% shut, then reverses itself.

99Sport33L 01-17-2008 05:30 PM

RE: 2008 Grand Caravan Power Side Door Problems
 
No warranty repair for this?

tenntech 01-17-2008 09:02 PM

RE: 2008 Grand Caravan Power Side Door Problems
 
Chrysler has released a software update for this issue on 2008 minivans. It involves reprogramming the sliding door modules with revised software. The tsb # is 08-028-07. This will have to be performed at a dealer and should be covered under your basic warranty (not powertrain). You should also check and see if anything is getting stuck in the door while it is closing, which would also cause the same problem.

watchout 01-18-2008 06:05 AM

RE: 2008 Grand Caravan Power Side Door Problems
 
tenntech, where can I find all tsb's for the '08 GC? I looked on this forum under the Dodge Recalls & TSBs but only saw 1 tsb for a trans problem.

tenntech 01-18-2008 11:45 AM

RE: 2008 Grand Caravan Power Side Door Problems
 
I'm not sure about any web pages that are available to the public. I work at a chrysler dealer and have access to chrysler's web site.

carl_toronto 01-21-2008 09:39 PM

RE: 2008 Grand Caravan Power Side Door Problems
 
Yes it is covered by warranty but it is a hassle making several trips to the dealer. The rest of our experience has been very good. The upgraded software did nothing to resolve this problem. The problem was not caused by objects getting in the way. It was hard to diagnose because it was not sensitive to what angle the van was parked at, or whether or not the engine was running, or anything. Now the dealer has ordered new parts and I will post an update once they are installed.

onephatcracka 01-22-2008 12:16 PM

RE: 2008 Grand Caravan Power Side Door Problems
 
sounds like the snake like track wiring. dodge has always had an issue with those.

holtzer1 01-25-2008 05:44 PM

RE: 2008 Grand Caravan Power Side Door Problems
 
my 08 is doing the same thing, its not the wiring...been replaced, not the flash either...thas been done. a call to chrysler led to me to the fact they have no current fix for this problem, and they are working on a solution. but for now, the flash is a waste of time as it does not fix the random not closing problem. i ad my van for 1 week, went out to breakfast and i'm sitting in the resturaunt and a guy comes in and asks everyone whos new van is outside with the door open getting snowed in....i was none too thrilled. good thing we live in a small town where you dont have to worry about being robbed blind when something like this happens.

1980blackfiveoh 01-26-2008 12:58 AM

RE: 2008 Grand Caravan Power Side Door Problems
 
Ours was doing this but has now stopped. It seems like the more we use it the better it gets: my wife says it has been over a month since it has done it. Ours now has over 10 000 km and the sliders get used daily. I guess it is somthing we will all need to keep an eye on.

tazman444 03-27-2008 08:15 AM

RE: 2008 Grand Caravan Power Side Door Problems
 
At the bottom of the sliding door is a schlepp cable that may either have a crimped wire within the plastic casing or a partially seperated connection. If the cable sticks out from under thesill when the door is open it needs to be removed and given ahalf to full twist inboard and then reconnected. That makes the cable stay tucked in and prevents it from causing the slider to open or not close completely.

JB_boston 08-29-2009 02:50 PM

2008 Dodge Grand Caravan SXT Sliding Door Problems
 
I have had problems with the doors since owning the vehicle. I brought it to the regional manager and was told that there is nothing wrong with them. I video taped them not working though :icon_tongue:...... too large to post here, see it on facebook.

rolfsb 10-19-2009 03:31 PM

This problem IS caused by a faulty wire harness. I have replaced mine 3 times (2005 Grand Caravan). The part is $130 and takes about 15 minutes to remove/install. See my posts in the "sticky" section...

Good luck.

bberretta 03-20-2010 04:15 AM

I know this thread is a few months old, but has anyone found a solution to the 2008 door issue? I know it's not the snake cable- had it replaced twice. I know it's not the controller flash- had that done four times. It is related to the angle at which the van is parked. The Service manager told me that there was nothing that could be done because the manual says something about the doors may not close while parked on a hill. Is this true? I have lost a great deal of trust in my local dealer and I'd like some trustworthy advice from the experts around here!

DodgeCaravan2010SXT 03-20-2010 08:22 AM

tell ya manager his full of sh%T. so now ya avoid parking on kills cause of doors dont close. tell him that if you drive off with doors open think cop agree on it? or should i leave my doors open so they can steal my goods? to BS they should close regardless lame excuse to not find the problem. just be persistant. keep calling the chrysler canada. keep at dealer. its under warranty. untill they replace all wiring, all modules, and all doors with all door hardware they caint say it normal.


also try reporting this under the nhtsa. if you went in to them to fix it more than 3 x for the same issue aint it law there lemon. could try to fight them on that too.

wong3075 04-05-2010 08:56 PM

Chrysler released another TSB at the end of last year to further correct the sliding door false reversals by updating the software on the power sliding door modules. Have dealer to perform the latest TSB.

TWGORN 02-20-2012 08:38 PM

2008 Dodge Caravan - No electric on side door
 
Our sliding side door would work sometimes and not the next, then the window would work sometimes and not the next. After about 2 weeks all of the electric in the door is off - automatic door, window, lights to controls, etc. We checked the fuse and it's OK. Wiring looks OK, nothing damaged visibly, any ideas?

MaximilionFriday 01-28-2013 01:27 PM

Issues with cables and harness -- not recall though
 
I have a 2008 Grand Caravan, that the sliding doors were an issue from almost the beginning

I was overjoyed about the recall, figured the would fix the cables and stuff too.

did not happen, but the safety recalled replacement track is some plastice chain thing that fell apart almost immediatly. That is not terrible, becasue they will replace that forever.. or untill it doesnt break -- i guess...

anyway, has anyone had issues with the actual tracks and cables coming off the doors? or any fix on those? besides the dealerships?

5kfitchww 04-06-2013 12:38 PM

I have the same issue, the driver side door isn't working, it worked randomly for a moment just long enough for my daughter to roll the window down, now its stuck...

master tech 04-07-2013 11:31 PM

Here is the lastest TSB.
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-011-08, DATED
MARCH 15, 2008, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A
COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED.
THE wiTECH DIAGNOSTIC APPLICATION IS THE PREFERRED METHOD FOR
FLASHING ECUs.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 10.01 OR HIGHER TO
PERFORM THIS PROCEDURE.
StarMOBILE DESKTOP CLIENT or StarSCAN MAY ALSO BE USED TO PERFORM
THIS PROCEDURE.
StarMOBILE STANDALONE IS NOT SUPPORTED AND StarSCAN IS NOT
SUPPORTED FOR 2010 MODEL YEAR VEHICLES.
SUBJECT:
Flash: Power Sliding Door Module - Overly Sensitive Obstruction Detection
OVERVIEW:
This bulletin involves verifying there are no mechanical conditions that may lead to slow
door operation, making mechanical corrections as necessary and Flash Reprogramming
both Power Sliding Door Module's (PSDM).
MODELS:
2008 - 2010 (RT) Caravan/Town & Country
2008 - 2010 (RT) Chrysler Grand Voyager (International Markets)
NOTE: This bulletin applies to models with Power Sliding Doors (Sales Code
JRA/JRB) built prior to November 16, 2009 (MDH1116XX).
NUMBER: 08-017-09
GROUP: Electrical
DATE: October 27, 2009
NOTE: If a power sliding door module is replaced for any reason, it is important to
check the software level of the replaced module and flash update to the latest
software level. Verify part numbers prior to and after update to assure update
has successfully completed.
SYMPTOM/CONDITION:
Some customers may experience the power sliding door intermittently not fully closing
when activated with either the key fob or switches located in the vehicle. The door will
begin the closing process but then reverses at any point without any obvious obstruction or
reason. The doors will close manually with no apparent problem.
If the door slows below a threshold during the power close sequence, the system may
misinterpret this as an obstruction and reverse the doors direction to open. The detection
threshold may be overly sensitive.
The new software will provide revised parameters for power sliding door obstruction
detection but it is important to note the software cannot compensate for mechanical
problems that can cause the door to slow during a power close sequence.
DIAGNOSIS:
Using a Scan Tool (wiTECH®) with TechCONNECT and the appropriate Diagnostic
Procedures, verify all door systems are functioning as designed. If DTC's are present,
record them on the repair order and repair as necessary before proceeding further with this
bulletin.
If the customer describes the Symptom/Condition or it can be reproduced, perform the
Repair Procedure.
POWER SLIDING DOOR MECHANICAL CHECK:
NOTE: The door must be aligned and move freely / smoothly manually before
proceeding with the Flash Update.
1. Before performing the Flash Repair, mechanically check the door(s) to make sure they
move smoothly on their tracks. Manually open and close the doors feeling for any
binding or roughness. Make the following checks:
a. Strikers are in Line.
b. Lower hinge tensioner is in place and tight.
c. Center hinge roller is aligned and not binding.
d. No obstructions exist (examples - out of place weatherstrip, miss-routed or tight wire
harness or any other condition that could cause the door to slow or bind during the
power closing process).
e. Check door fit, flushness, and gaps. These can contribute to obstruction sensitivity.
2. Follow the procedures found in DealerCONNECT>TechCONNECT to make door
adjustments as required.
NOTE: Use standard labor operations for any mechanical adjustments required.
08-017-09 -2-
FLASH REPAIR PROCEDURE:
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the Power Sliding Door Modules (both sides) with the latest software. The
flash process will update the right and left modules. After reprogramming, the
following must be performed:
a. Clear any DTC's that may have been set in other modules due to reprogramming.
The wiTECH application will automatically present all DTCs after the flash and allow
the tech to clear them.

Cougar41 09-11-2013 03:46 PM

Master Tech - Maybe I'm blind. Do you have the TSB number and date for this TSB? Someone on another forum is screaming for help.

georgef 09-11-2013 04:39 PM

TSB NUMBER: 08-017-09, October 27, 2009.

Here's a link: TSB 08-017-09

George

rlbellco72 12-27-2013 04:19 PM

Just curious, I new to the forum and have a question about our 2008 Grand Caravan. The electric sliding doors work fine when using the key fob to open them. However, pressing the button does not close the doors. This is the same on both sides. Has anybody experienced this and if so, what was the resolution? Thank you for any help you can give.

palominogurl86 02-13-2014 02:22 AM

My 08 caravan driver side door will not open or close manually, anyone have this problem and what was the cause?

DodgeCACares 02-13-2014 10:00 AM


Originally Posted by palominogurl86 (Post 3133875)
My 08 caravan driver side door will not open or close manually, anyone have this problem and what was the cause?

palominogurl86,

I'm sorry to hear about the trouble you're having with the driver side door. Does the power door function still work, or is it only when trying to open it manually you have trouble?

In some cases with a door remaining closed, an issue may be present with the latch system on the door. Have you had an opportunity to speak with your servicing dealer?

palominogurl86 02-15-2014 02:22 PM

Door will not open or close manually or electronically.

TNtech 02-15-2014 03:49 PM

Does the lock work on that door?

DodgeCACares 02-17-2014 03:06 PM


Originally Posted by palominogurl86 (Post 3134780)
Door will not open or close manually or electronically.

palominogurl86,

If the door remains unusable, it is something I would recommend bringing to your dealer's attention. The direct cause for the door remaining stuck can be related to the power sliding door motor, the latch or possibly the child lock mechanism. A closer look will help to determine what is responsible for the issue.

palominogurl86 02-18-2014 08:43 PM

Reset battery and door will work manually but still not by power. Going to check wires tomorrow and hope its an easy fix.

dale3844 06-28-2015 10:46 PM

i wasnt having any trouble till they did recall .
 
They did recall one side started falling apart broke links and wires , I thought the company should still be responsible for it so after talking to 4 different dealers and they offered no support to repair the wiring harness. I went and finally ordered my own for $183 . needless to say still bitter about this I try to be happy with my dodge but it's sure hard.


[QOTE=MaximilionFriday;2954435]I have a 2008 Grand Caravan, that the sliding doors were an issue from almost the beginning

I was overjoyed about the recall, figured the would fix the cables and stuff too.

did not happen, but the safety recalled replacement track is some plastice chain thing that fell apart almost immediatly. That is not terrible, becasue they will replace that forever.. or untill it doesnt break -- i guess...

anyway, has anyone had issues with the actual tracks and cables coming off the doors? or any fix on those? besides the dealerships?[/QUOTE]

( i

TWGORN 06-29-2015 04:28 PM

door wiring harness is JUNK
 
Dale - We had no problems until 2010 when our harness was replaced due to recall. After that we have had to fix the linkage and wiring numerous times. My dad even replaced some of the wires with a more flexible radio wire to hold up to the movement. When I was just in the shop I had them check it to see if we could have it fixed again because of the recall. Even though my main power supply wire was severed, many other wires with obvious wear and the support linkage was practically in shreds, that was not the recall. The recall only put a stop in for the wiring harness to stop when the door closed to prevent the wires from pinching. They don't care if their crappy set up can cause fires in the door or that their cheap plastic support system will only last a couple of years forcing you to pay a horrible markup for some more plastic and wires. We've been to salvage yards and through the internet and there are some options without going to Chrysler, but not many.

youngsa 07-28-2016 06:38 PM

similar but different door problem
 
Our 08 grand caravan doors were working fine until our 6 year old daughter decided to attempt to open manually and was trying to jerk it open. Now door will not open with buttons, if I open about a foot and hit the button it will open but sometimes not fully and it will sit there clicking. if it does open fully with the buttons it will attempt to close automatically but seems as if the rear latch doesn't engage like the other does and the door stays partially open. Window only works if you open door part way and then use the button to open the rest. Once it doesn't close all the way or you just open manually the window doesn't work. Only thing that always works is the locks. Doesn't seem like the wire assembly to me. I am thinking maybe the latch/lock actuator for the back of the door or maybe alignment since when it closes I don't see it attempt to latch like the other door. Anybody see anything similar? Should say it slides smoothly manually though I do hear a slight rubbing that I don't hear with the other door.


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