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[5th Gen : 08+]: 2017 Dodge Caravan - driver door sensor issue - interior lights not coming on

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Old 01-24-2019, 12:11 PM
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Default 2017 Dodge Caravan - driver door sensor issue - interior lights not coming on

Hi All,
I'm new to Dodge forums and just purchased my 2017 Dodge Caravan about a month ago. We bought it used from a Nissan dealership. There was an issue with the driver door lock actuator so they replaced it however now the door sensor is not working. The car has no idea that the door is opened (or closed) so the interior lights do not go on and the stereo stay on after the ignition is shut off and the door is opened. I'm actually at the dealership right now and they are telling me they can't figure out how to fix it. Can anyone shed light as to where the door sensor is located? Is it separate? or is it located within the door lock actuator? Any information on this issue would be helpful. Thanks
 
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Old 01-24-2019, 12:40 PM
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Is it still under factory warranty? Tell them to sub it out to an actual Dodge dealer if they can't figure it out.
 
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Old 01-25-2019, 03:25 PM
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Originally Posted by chainnoise
Hi All,
I'm new to Dodge forums and just purchased my 2017 Dodge Caravan about a month ago. We bought it used from a Nissan dealership. There was an issue with the driver door lock actuator so they replaced it however now the door sensor is not working. The car has no idea that the door is opened (or closed) so the interior lights do not go on and the stereo stay on after the ignition is shut off and the door is opened. I'm actually at the dealership right now and they are telling me they can't figure out how to fix it. Can anyone shed light as to where the door sensor is located? Is it separate? or is it located within the door lock actuator? Any information on this issue would be helpful. Thanks
Hi chainnoise,
We're sorry to hear about this. Please send us a private message if you would like any additional assistance while your vehicle is at the dealer. We're happy to help!
Lydia
Dodge Social Care Specialist
 



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