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Money grab by Swant Graber on undercoat!

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Old Sep 8, 2013 | 03:00 PM
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gunnysack2
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Default Money grab by Swant Graber on undercoat!

Well just got a new 2013 SLT Bighorn from Swant Grabber in Barren WI. They offered a sprayed in bedliner for 450.00 and full undercoat for 400.00. I asked salesman what warrenty was and he had a blank look and i,ll have to check into it. Well we got to dealing and and he never did answer that. I believe it wasn't until after we signed the papers he said the sprayed in liner was warranted but not the the undercoat. Oh well so i gets it home after they supposedly did the undercoat,half the truck had no undercoat at all!!! Called them up and they were surprised. They did send a guy over to pick up my Ram and left me with a loaner.They also wanted me to make a list of what needed to be spayed,so i did.I thought that would be obvious. A couple days later they call and said truck is done and wanted me to sign off on my note.They gave me 50.00 for gas,and had a full tank in it. So i get it back home and on the creeper and to my dismay they missed a bunch of spots, and did not do anything inside the rockers. Also they did the truck with spay cans of 3m 08883 undercoat? I thought in wis dealers had to warranty services regards to undercoat? Well live and learn. Don
 
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Old Sep 8, 2013 | 03:51 PM
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I've never heard of any limited or lifetime warranty with undercoating, with limitations to WI per dealership. Eventually it will peel off, let's face it, salt always prevails with our winters.

I do know Ziebart offered a warranty (years ago) which included a visit to their shop to spot check the undercoating yearly for touch-up. I believe it was only exclusive to the original purchaser though.
 
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Old Sep 15, 2013 | 02:56 PM
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Default undercoat

After talking with the dealership they are going to refund 200.00 of the 400.oo I was okay with that because they did provide a service , just that it was,nt done correctly.
 
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Old Sep 17, 2013 | 12:36 PM
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There is a reason they are called stealerships.
 
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