Dead battery issue
#11
My 2012 Journey SXT battery keeps dying. Had the car for 3 months and have already changed the battery already. Took it in to the dealership just last week and they could not find any problems after pay $140 and waiting 4 hours for diagnostic. I have tried everything by turning off all the gadgets and but still no luck. Have had 6 boost at least in 1 month and am getting feed up with the issue especially with my wife and kids having to use the car. The dodge dealer want do nothing since they can find a problem after the diagnostic.
Have anyone else experience this issue and found a solution. I really need help.
thanks
Have anyone else experience this issue and found a solution. I really need help.
thanks
#12
Steering column recall
My 2012 Dodge journey SXT , Ran fine up until They recalled the car for steering column electrical problem. Soon after they did that repair my Bluetooth stopped working it would not connect to any phone. Soon after that the battery died. I replaced the battery had it installed that cost about $300. Within a couple days the battery was dead again. Alternator was checked the battery was checked everything was fine car would not start towed it to the dealer I told them this all started after the repair work for the steering column was done. They looked at the car and said it was an ABS sensor draining the battery. $1900 along with something else they had the fix I got my car back. 2 weeks later the car is dead again. AAA , Came jump the car ,started right up sat for 2-3 minutes and the car dies on its own. So far I have spent close to $3000 on mobile mechanics, battery tow trucks and here I sit waiting for another tow truck to take it to the dealer. They can not tell me this is not related to the work you did on my steering column.
#13
My 2012 Dodge journey SXT , Ran fine up until They recalled the car for steering column electrical problem. Soon after they did that repair my Bluetooth stopped working it would not connect to any phone. Soon after that the battery died. I replaced the battery had it installed that cost about $300. Within a couple days the battery was dead again. Alternator was checked the battery was checked everything was fine car would not start towed it to the dealer I told them this all started after the repair work for the steering column was done. They looked at the car and said it was an ABS sensor draining the battery. $1900 along with something else they had the fix I got my car back. 2 weeks later the car is dead again. AAA , Came jump the car ,started right up sat for 2-3 minutes and the car dies on its own. So far I have spent close to $3000 on mobile mechanics, battery tow trucks and here I sit waiting for another tow truck to take it to the dealer. They can not tell me this is not related to the work you did on my steering column.
We understand how multiple dealer visit can be frustrating and the inconvenience of unexpected out of pocket expenses. We would like to offer our assistance as you are wokring with your dealer on this again. Please send out team a private message with the following inforamtion:
VIN
Phone number
Best times to be reached
Current mileage
Servicing dealer
Julie
Dodge Social Care Specialist
#14
[QUOTE=DodgeCares;3397639]Hello Jeffswn,
We understand how multiple dealer visit can be frustrating and the inconvenience of unexpected out of pocket expenses. We would like to offer our assistance as you are wokring with your dealer on this again. Please send out team a private .
We understand how multiple dealer visit can be frustrating and the inconvenience of unexpected out of pocket expenses. We would like to offer our assistance as you are wokring with your dealer on this again. Please send out team a private .
Last edited by Jeffswn; 06-21-2018 at 03:40 PM.
#15
Jeffsen,
I am following up with you here as well as the other post you made. Please know that this is a public forum that anyone that wishes can view. We recommend removing all your personal information from this thread as soon as possible and following up with us in private messages.
Julie
Dodge Social Care Specialist
I am following up with you here as well as the other post you made. Please know that this is a public forum that anyone that wishes can view. We recommend removing all your personal information from this thread as soon as possible and following up with us in private messages.
Julie
Dodge Social Care Specialist
#17
starter diagnostic test?
Has the dealership completed a diagnostic test on the starting sysytem? Check out the thread titled 2010 starting issue for a Journey 2.4L . Or perhaps an electrical short near the steering column area where work was done if everything was fine before this area was touched. Let us know what is found, and good luck with this issue.
#18
I have same problem w/2012 Journey SXT. If car sets for over 2 days battery is dead. Drive it daily - all is well. On 3rd battery in 6 months-so not battery. Had to reputable auto electrical shop and they couldn't find anything. No lights or radio on when shut off. Have not had to dealer yet. I noted someone above said something about BCM staying on. Car in driveway-key fob in house 25 ft away. Is that too close?
#20
I have same problem w/2012 Journey SXT. If car sets for over 2 days battery is dead. Drive it daily - all is well. On 3rd battery in 6 months-so not battery. Had to reputable auto electrical shop and they couldn't find anything. No lights or radio on when shut off. Have not had to dealer yet. I noted someone above said something about BCM staying on. Car in driveway-key fob in house 25 ft away. Is that too close?
We're sorry to hear you're having such a hard time with your Journey. When you decide you'd like to visit the dealer, let us know. We're available via direct message and would be happy to help with the servicing process.
Jasmine
Dodge Social Care Specialist