2013 RAM Express HEMI Shuts off??
#1
10-19-2017, 03:03 PM
Join Date: Jan 2010
Posts: 8
Likes: 0
Received 0 Likes
on
0 Posts
2013 RAM Express HEMI Shuts off??
Hello, I have the above vehicle with almost 40K on the odo. About a month ago I was driving at approx. 60 mph and the engine just shut down, all the gauges went to 0. I quickly turned the key off and then back on and the engine fired up and began running again. In the ODO window there was a large number "6". About 2 weeks and 150 miles later I had just got in the rt turn lane at about 15 mph with signal on, I was coasting, I then noticed the signal stopped flashing, I looked at the gauges and again they were at 0,, I quickly shifted to N and restarted the engine and went on my way. This time no numbers in ODO. Next day and 100 miles later I was taking off from a stop light and engine shut down in the middle of intersection, I quickly shifted to N, restarted and went on my way, about 4 blocks when I turned into a parking lot the engine shut down again, I shifted to N and re started, no # in ODO. I made a app. at my local Dodge dealer and took it in. The next day they called me and told me there were actually FOUR codes in the com., and that they cleared the codes and would have to drive it till it set another code so they would know what module to replace. They have had it a week now, driving it every day waiting for it to set another code!!!!!!!!!
QUESTION #1 What the Heck is wrong???
#2 It set FOUR codes, shouldn't they be able to pin point the problem with those codes?
#3 Is it normal for a TECH to drive around for hours waiting for a code to set when he already had 4 to work with????
#4. No I didn't ask what the codes were
Please HHHHEEEEEEEEEEELLLLLLLLPP! THNX!!!
Note, vehicle has and aftermarket remote start installed,,,,,,,,,,,,,
QUESTION #1 What the Heck is wrong???
#2 It set FOUR codes, shouldn't they be able to pin point the problem with those codes?
#3 Is it normal for a TECH to drive around for hours waiting for a code to set when he already had 4 to work with????
#4. No I didn't ask what the codes were
Please HHHHEEEEEEEEEEELLLLLLLLPP! THNX!!!
Note, vehicle has and aftermarket remote start installed,,,,,,,,,,,,,
Last edited by Longknife; 10-19-2017 at 03:06 PM. Reason: added facts
#2
10-19-2017, 03:34 PM
Champion
Hello, I have the above vehicle with almost 40K on the odo. About a month ago I was driving at approx. 60 mph and the engine just shut down, all the gauges went to 0. I quickly turned the key off and then back on and the engine fired up and began running again. In the ODO window there was a large number "6". About 2 weeks and 150 miles later I had just got in the rt turn lane at about 15 mph with signal on, I was coasting, I then noticed the signal stopped flashing, I looked at the gauges and again they were at 0,, I quickly shifted to N and restarted the engine and went on my way. This time no numbers in ODO. Next day and 100 miles later I was taking off from a stop light and engine shut down in the middle of intersection, I quickly shifted to N, restarted and went on my way, about 4 blocks when I turned into a parking lot the engine shut down again, I shifted to N and re started, no # in ODO. I made a app. at my local Dodge dealer and took it in. The next day they called me and told me there were actually FOUR codes in the com., and that they cleared the codes and would have to drive it till it set another code so they would know what module to replace. They have had it a week now, driving it every day waiting for it to set another code!!!!!!!!!
QUESTION #1 What the Heck is wrong???
#2 It set FOUR codes, shouldn't they be able to pin point the problem with those codes?
#3 Is it normal for a TECH to drive around for hours waiting for a code to set when he already had 4 to work with????
#4. No I didn't ask what the codes were
Please HHHHEEEEEEEEEEELLLLLLLLPP! THNX!!!
Note, vehicle has and aftermarket remote start installed,,,,,,,,,,,,,
QUESTION #1 What the Heck is wrong???
#2 It set FOUR codes, shouldn't they be able to pin point the problem with those codes?
#3 Is it normal for a TECH to drive around for hours waiting for a code to set when he already had 4 to work with????
#4. No I didn't ask what the codes were
Please HHHHEEEEEEEEEEELLLLLLLLPP! THNX!!!
Note, vehicle has and aftermarket remote start installed,,,,,,,,,,,,,
Please feel free to send us a PM with your VIN and servicing dealership if you'd like to get a case opened. We'd be happy to follow up with the dealership on your behalf.
Kori
Dodge Social Care Specialist
#4
10-20-2017, 09:10 AM
Champion
Hi Longknife,
It's the same process as if you were to call in to our Customer Care Department by phone: we open a case, get an appointment scheduled if one has not been already, and escalate your case to a handling team that will work with both you and the dealership through the service process.
Kori
Dodge Social Care Specialist
It's the same process as if you were to call in to our Customer Care Department by phone: we open a case, get an appointment scheduled if one has not been already, and escalate your case to a handling team that will work with both you and the dealership through the service process.
Kori
Dodge Social Care Specialist