Hello everyone,

I'm new to the forums and I'm finding everyone here is helpful so I thought I'd join in but first I've got a problem.

I have a REN MyGIG in my 08 Avenger but during an upgrade, it froze on me and now it's bricked completely. Button's won't work and I've tried to eject the CD manually with the procedures posted here in another post but nothing. I've tried all the suggestions on this forum and others but still nothing. I have a feeling that the HD has been corrupted. I've had the local dealership check it out and they aren't able to help and won't replace it ... (long story).

Anyways, since it's completely bricked, I thought I'd try copying an image to the Hard Drive and I have the procedures to do it but since I can't copy an image from the original, I need an image from a working MyGIG. I was hoping that someone that has an image from a 20Gb MyGIG HD could put their image online so I can download it. ANY software version is appreciated but obviously, if it's the latest version, that would be preferred.

I appreciate any help anyone can give.

 

I don't know if you've done something already that would make the following link worthless but you can read it and see if it helps.

MyGIG Recovery Instructions

 

Tedebear,

Thanks but that's all been done and in my case, it didn't help. Fuse pulled a few times and still nothing. No ejection. Buttons don't work at all.

 

Hey zzrogue,

The MyGIG Recovery Instructions link that was provided
( Which wascopied from my site at http://mofv.com/mygig/StuckCD.htmwithout giving me any props.. Which really doesn't matter since Ioriginallylearned them from Steve at HB and added some comments..lol)is currently the only method for removing the CD.

The most important part of that procedure is lowering the radio face before pressing the SEEKUP - SEEKDOWN - WHATEVER button. The radio will not lower the face automatically when you press the emergency eject buttons and will just ignore the eject request.

I had a bricked radio and it was unresponsive but it came back by leaving the fuse out for a long time (Like 10-20 minutes)

Sometimes the radio just starts responding on its own after a few days. I have had people tell me that their radio was completely unresponsive but they were able to continue the install or eject the CD days later.. Obviously that is just luck but because it has happened with others it is important to not give up on the radio immediately.

Provided that you did lower the face before using that eject procedure there are occasions wherea radio will be completely unresponsive even with a fuse reset. In this case there are no options but to go to the dealer and tell them that "the radio just stopped working" as telling them that you were messing with the radio sometimes produces undesired results

Sorry that I can't provide a secondary eject option and that I essentially rehashed the instructions to you.. but unfortunately the CD options at this time are limited. Harman Becker are working toward an easier eject method that will be more reliable but as of now that is all I can tell you to help..

As far as an image is concerned that is an option but all music, pictures, and contacts should be erased before imaging the drive to provide a small hard drive image but more importantly you will likely losenavigation functionality if you image a drive and use that because the map data is VIN coded. I can't say that definitively because I have never tried imaging a drive to another MyGIG butI wanted to mention it as a probable downfall.

Usually I would jump up, run outside and pull my radio to see if it would work but currently I am overloaded with projects and don't have the time.. I had tostop working onthe unofficial mygig web site for a while which is why you don't see any new posts there lately and I stuck the techs working on answering MyGIGquestions without me sharing the email load which is unfair but I just have very little free time lately.

 

futil,

Thanks for the suggestions and yes, I've tried to follow the instructions a few times and tried to follow them by the letter step-by-step but with no results over a 3 - 4 week period. I've taken the fuse out multiple times and have also taken the whole unit out of the car for a few days.

I appreciate your work on the "unofficial" website where I originally ran for help to and have seen good results from others but I guess I'm on the bottom (small) percentage of people who have a bad MyGIG.
No sweat though since your website and others who have tried to help the community I'm sure have helped many other people who may have not voiced themselves ... so for them I thank you.

Anyways, if this attempt doesn't get any results, I guess I can offer up my MyGIG to anyone who wants to play around with it or wants to use it for parts for a hack. Don't want to leave my experience without helping the community ... LOL ... sounds like I want to give my organs away after death.

 

Instead of offering it up for parts I would try to hit the dealer up first if possible.. I have not heard of any dealers that refused to swap out a radio and if the dealer has a new batch of spare MyGIG replacement radios you might get one with the current software.

Alternatively, You might be able to take the top cover off of the radio where you might be able to remove the CD manually or even in an extreme case snap the CD in pieces while still inside the radio with a pair of snips (With the cover off) and remove it from the radio. (Will be messy though as the CD foil and plastic shards will go everywhere).

I have a feeling that if you can get a different CD in there it will likely continue the install.

What do you see on the screen when you turn the radio on? is it completely black screen or does it do anything?