Hey guys (and gals) I'm new to the forum, but I'm hoping that someone can help me. The VES screen on my 08 Avenger has crapped out on me, and I can't figure out what's going on. The screen won't turn on, and I've tried going into the "SETUP" menu from the radio console, but when I click VES OFF to turn it on, it doesn't do anything. But the screen comes on for a few seconds when I turn on the VES Lock. Please Help!

Thanks in advance!

 

Frozen,

I found the following TSB on this issue which may apply to your vehicle. Symptoms match. Involves a flash by the dealer to fix. Hope this helps.

NUMBER: 08-027-07
GROUP: Electrical
DATE: October 27, 2007

Flash: VES (Over Head Video Screen) Is Not Powering ON
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Video Entertainment
System (VES) with new software.
MODELS:
2007 - 2008 (KA) Nitro
2007 - 2008 (JS) Sebring/Avenger
2008 (RT) Caravan/Town & Country
2008 (LX) 300 / Magnum / Charger
2008 (WK) Grand Cherokee
2008 (WH) Grand Cherokee (International Markets)
2008 (XK) Commander
2008 (XH) Commander (International markets)
NOTE: This bulletin applies to the above listed vehicles equipped with the VES
(sales code XRV or RDJ or RF5) built before January 1, 2008 (MDH 0101XX):
SYMPTOM/CONDITION:
VES (Over Head Video Screen) is not powering ON; but VES is active on the bus and is
responding to all the diagnostic commands with StarSCAN® or StarMOBILE.
NOTE: If vehicle is a RT and equipped with dual rear video screens be sure to flash
both units.