2nd Gen Durango 2004 - 2009

04 Durangos - steering problems/silent recalls??????

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Old Aug 23, 2004 | 04:41 PM
  #1  
yooformula's Avatar
yooformula
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Joined: Aug 2004
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From: Milwaukee, Wi.
Default 04 Durangos - steering problems/silent recalls??????

I was reading the NHTSA board and looked up all of the recalls for the Durangos and saw some troubling stuff. I have read on other spots as well about some Durangos being bought back from customers and attempting to HUSH up the incidents. My brother had a Explorer that tore its tire up and was quietly bought back from Ford before the entire tire scandal went down, this **** worries me.

Here is a quote and related link...
"Make : DODGE Model : DURANGO Year : 2004
Crash : No Fire : No Number of Injuries: 0
ODI ID Number : 10060433 Date of Failure: February 19, 2004
Component: STEERING
Summary:
RE: 2004 DODGE DURANGO, LIMITED. PURCHASED VEHICLE DEC 4, 2003. A WEEK AFTER I BOUGHT THE VEHICLE I NOTICED A TYPE OF "STICKING" ON THE FRONT END WHEN I TURNED THE WHEELS. I ASKED MY SON TO CHECK IT OUT & HE AGREED THAT"SOMETHING" WAS WRONG. A FEW DAYS LATER I HAD A PASSENGER IN THE VEHILCE WITH ME & THAT PESON NOTED THE STICKING TOO. I TOOK THE VEHICLE TO BROWN'S DODGE IN CHANTILLY, VA. HAD THE VEHICLE FOR A FEW DAYS & DECIDED THE STEERING ARM WAS BAD. PART HAD TO BE ORDERED BUT I COULD DRIVE THE VEHICLE.SAFELY. REPAIR MADE IN LATE JAN. WHEN I PICKED THE VEHICLE UP, SERVICE WRITER TOLD ME THAT REPLACING THE STEERING ARM HAD NOT CORRECTED THE PROBLEM. THEY DID NOT KNOW WHAT WAS WRONG & WAS TOLD THAT CHRYSLER WAS WORKING ON THE PROBLEM & "THAT THE VEHICLE WAS SAFE TO DRIVE."I TOOK THE VEHICLE HOME & WAITED FOR THE DEALERSHIP TO CALL ME BACK. I DID NOT HEAR FROM CHRYSLER OR FROM MY DEALERSHIP.2 WEEKS AGO, I WAS DRIVING THE VEHICLE & LOST TOTAL STEERING POWER IN THE FRONT END IN TRAFFIC IN ALEXANDRIA, VA. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD.NO ONE WAS HURT OR INJURRED. I IMMEDIATELY CONTACTED MY SERVICE ADVISOR& WAS TOLD, TO DRIVE THE VEHICLE TO THE NEAREST CHRYSLER DEALERSHIP. BUT NOT TO TELL ANYONE ABOUT THE STEERING PROBLEM OR ABOUT CHRYSLER'S INVOLVEMENT. HE ACTUALLY TOLD ME TO"PLAY DUMB'. WHICH PISSED ME OFF TO THE POINT THAT I WANTED TO RUN HIS SORRY *** OVER. BUT,INSTEAD OF DOING THAT, I HAD THE CAR FLAT-BEDDED BACK TO BROWN'S DULLES DODGE. WHERE IT STILL IS TO THIS DAY. I HAVE HAD MINIMAL CONTACT WITH CHRYSLER.I CAN TELL THEY ARE STONEWALLING ME. A BIG KAHUNNA TECHNICAL ADVISOR CAME IN TO TOWN EARLIER THIS WEEK. BUT ALL I GOT WAS CRAP OUT THE SIDES OF MY SERVICE ADVISOR'S MOUTH.THIS VEHICLE HAS A PROBLEM. THE SERVICE ADVISOR TOLD ME THAT THE GUY WHO CAME IN TO CHECK IT OUT DROVE QUITE A FEW OF THE NEW DODGE DURANGOS & ALMOST ALL OF THEM HAD THE SAME STEERING PROBLEM, MINE WAS WORSE.

Check to Request Research. Submit below. "


http://www-odi.nhtsa.dot.gov/cars/pr...in/results.cfm
 
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Old Aug 24, 2004 | 02:02 PM
  #2  
mileshuff's Avatar
mileshuff
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Default RE: 04 Durangos - steering problems/silent recalls??????

I only have 1000 miles on my 2004 Durango but have not had any steering problems at all. Drives very nice. I have also never heard from anyone else with such problems. Sounds like a power steering unit issue.
 
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