2nd Gen Intrepid 1998 through 2004 Intrepids

98 intrepid 2.7 motor

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Old Oct 20, 2010 | 09:26 PM
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sapporo
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Default 98 intrepid 2.7 motor

i have a 98 intrepid, it has 131,000 miles. it has had religious oil changes since day 1. had jiffy lube change the oil and 100 miles later it's knocking wtf happened? oil is full. can I sue jiffy lube?
 
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Old Oct 25, 2010 | 04:14 AM
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You can, but you won't get anything. Probably lose more than a used engine would cost.

After 100 miles, it's probably not anything they did. If the knock had developed on their watch, I'd go to the location that did the work and speak with the manager. Be pleasant, even humble and pehaps mildly apologetic about complaining. When someone comes into our shop screaming, it doesn't really matter if it was one of our guy's fault; we're not inclined to help that customer and have even had a few escorted out by the police. On the other hand, when they're really cool about it, we bend over backwards to make it right ASAP

That said, the 2.7's have a problem with the water pump leaking coolant into the engine, contaminating the oil and wrecking them in short order. I suspect that is the case with yours since it's been a bit since the oil change and the oil is full.
 
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