What to do?
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Professional
Joined: Oct 2008
Posts: 109
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From: New Hampshire
Little update- the insurance company went out to appraise it and told me it never happened I made it all up. I told them to call the tow company who picked it up off the side of the highway or the state trooper who stopped with me. The dealership told me Im lying because there is no body damage. I dont see how this is so hard to figure out theres no way you could snap all 5 studs on a highway that was just resurfaced, because their saying I hit a big pot hole. And theres no way I could have snapped them all and bent the axle then drove it on the highway, pulled the tire off then had a tow truck pick it up.
Thread Starter
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Professional
Joined: Oct 2008
Posts: 109
Likes: 0
From: New Hampshire
The appraiser told me he doesnt think they were over torqued he said there was a "catastrophic failure" which caused all 5 to snap at once. When I asked him what kind of a "catastrophic failure" would cause that he said he didnt know.
Champion
Joined: Mar 2008
Posts: 3,363
Likes: 1
From: ohio
sorry to hear about the insurance company, and dealship being a butt. luckly you didn't get hurt being on the highway, my same wheel came off in downtown, goodyear didn't put the lugs on( dumb dumbs) .. but if you end up having to fix it your self there alot of good people that can help you through it if you need help... good luck with the truck.
U know i just hate dealers! I went in there a few weeks ago to see the price for new rocker panels,(yeah they are rusted through!)i park it out in front so everyone in the showroom could see my awesome orange grille. As soon as i walk into the door some fat salesman walks up to me and asks the usual how may i help u and ****. I tell him that im looking for the parts department. he asks whats it going to take to put you in a brand new Ram today? You wont need to buy replacement parts anymore, you can have a warranty! I say to him that am the warranty, and that all i need to know is where is your parts department?? He wouldnt budge, he wanted to sell a Ram. Finally i got tired of listeing to him talk bout how good the new Ram rides ad ****, so in the middle of it i just left. Never going back to Kidd Dodge ever again. AND GUESS WHAT THEIR ****ING MOTTO IS: Putcher self in our place!!
Site Moderator
Joined: Jan 2008
Posts: 8,374
Likes: 28
From: Sioux Falls, SD
Little mechanics can screw you over just as well.
Back when I was mechanically helpless (at least, more so than now anyway), I took my wife's 2004 Jeep Grand Cherokee (we'd had it less than six months) into a shop to get new tires. They got me some nice tires at a good price, and when they were putting them on, they came back and told me they discovered a rear axle leak on the driver's side.
I asked them if I could get that fixed in a few days, rather than now, so I could talk over the extra cost with my wife. He said sure, its not terribly important, but it needs to be addressed, which I agreed with. I asked him for a worst case ball park estimate, and he told me between $100-$200.
So, a few days later, I brought it back to have it estimated and done. He gave me a quote around $450. When I asked him about the ball park estimate he gave me last time, he couldn't recall giving me it, and said he wouldn't have done that. Lets just say I left in a hurry.
I went around, got a couple more estimates. One guy said "Well, if ones busted, the other side needs to be replaced to..." and tried to give me a whole "you have to buy the seals in twin packs" speech as well, one for each side, and gave me a $800 estimate. Again, left in a hurry.
The one I went to, that everyone said was a great place, quoted me about $210 for the job. A little shop on the north side of town, the parking lot always full of trucks and cars being worked on. Thought that meant it must be a pretty good shop. Left it there to get done.
Two days later, went to pick it up. He asks what he quoted me, as he can't remember. I told him just over two hundred. He claims that must have been just labor, and gave me a bill for $400. He then goes on a small tangent saying how "he has more than that into it, but he likes to give first time customers good deals" and blah blah. Whatever, paid it, took it home, never going back.
Took it on a five hundred mile trip to my parents' place and back, the following week. The Jeep had a weird secondary "clunk" noise coming from the rear axle every time we went over a pothole or bump in the road. Figured something else had gone wrong, and my wife who was used to he trust foreign cars, was starting to doubt her selection, and me for talking her into a domestic.
Fed up with mechanics, took it to the stealership. He comes back half an hour later... the rear axle was loose. He said it had not been tightened up at all. When I told him I had taken it on a long five hundred plus mile trip with it like that, he gave me some goggle eyes and told me he doesn't know how it did it without causing any damage to anything.
"Good" stealerships are few and far between, mechanics as well it seems.
Back when I was mechanically helpless (at least, more so than now anyway), I took my wife's 2004 Jeep Grand Cherokee (we'd had it less than six months) into a shop to get new tires. They got me some nice tires at a good price, and when they were putting them on, they came back and told me they discovered a rear axle leak on the driver's side.
I asked them if I could get that fixed in a few days, rather than now, so I could talk over the extra cost with my wife. He said sure, its not terribly important, but it needs to be addressed, which I agreed with. I asked him for a worst case ball park estimate, and he told me between $100-$200.
So, a few days later, I brought it back to have it estimated and done. He gave me a quote around $450. When I asked him about the ball park estimate he gave me last time, he couldn't recall giving me it, and said he wouldn't have done that. Lets just say I left in a hurry.
I went around, got a couple more estimates. One guy said "Well, if ones busted, the other side needs to be replaced to..." and tried to give me a whole "you have to buy the seals in twin packs" speech as well, one for each side, and gave me a $800 estimate. Again, left in a hurry.
The one I went to, that everyone said was a great place, quoted me about $210 for the job. A little shop on the north side of town, the parking lot always full of trucks and cars being worked on. Thought that meant it must be a pretty good shop. Left it there to get done.
Two days later, went to pick it up. He asks what he quoted me, as he can't remember. I told him just over two hundred. He claims that must have been just labor, and gave me a bill for $400. He then goes on a small tangent saying how "he has more than that into it, but he likes to give first time customers good deals" and blah blah. Whatever, paid it, took it home, never going back.
Took it on a five hundred mile trip to my parents' place and back, the following week. The Jeep had a weird secondary "clunk" noise coming from the rear axle every time we went over a pothole or bump in the road. Figured something else had gone wrong, and my wife who was used to he trust foreign cars, was starting to doubt her selection, and me for talking her into a domestic.
Fed up with mechanics, took it to the stealership. He comes back half an hour later... the rear axle was loose. He said it had not been tightened up at all. When I told him I had taken it on a long five hundred plus mile trip with it like that, he gave me some goggle eyes and told me he doesn't know how it did it without causing any damage to anything.
"Good" stealerships are few and far between, mechanics as well it seems.