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2nd Gen Ram Tech1994-2001 Rams: This section is for TECHNICAL discussions only, that involve the 1994 through 2001 Rams. For any non-tech discussions, please direct your attention to the "General discussion/NON-tech" sub sections.
On a 96 it isnt all that common compared to the later 97 up dash design which seemed to be designed to fail... but florida heat and sun it tough on plastic...
May not be common on the 96. Maybe that is beacuse they used better quality plastic then. The fix is the same. I used the one from http://sandkindustries.com/DASH.html and am very satisfied with it. Someone else did the LMC replacement and theirs loooked great as well.
There are a couple of threads showing the replacement - you can do a search.