Jet performance chip
Site Moderator
Joined: Jan 2008
Posts: 8,374
Likes: 28
From: Sioux Falls, SD
Back when I had my 2001, I had a Superchips 3815 first, and then sold it and bought a SCT from Hemifever.
I bought the 3815 and used it for about half a year. After a few months, I updated it on my PC one day, and went back out to retune the truck, wondering what Superchips had improved.
The truck ran like crap. Until it warmed up, it would hesitate severely, miss, ping randomly, just sounded horrible. Idle was also a little wacky until warmed up. Even after warm up, it would ping randomly, and ran very inconsistently. I took the 3815 off the truck, and it ran great. Went to Superchips, and they claimed I was the only one reporting an issue, and that it had to be something with my truck. They wouldn't even refer the matter to the engineers/programmers.
After a few weeks of badgering them, another guy with a 2001 Ram and 5.9L engine (like myself) reported the exact same issues. They finally took a look, and low and behold, the compiler they used to put together their programming updates had had a few errors. These only affected 2001 Rams.
They gave me a temporary fix, and said they'd fix it with the next programming update. They also advised me not to update my programming in the future, stating something along the lines if it isn't broken, don't fix it.
Within a few weeks of that, I sold the 3815 and bought a SCT from Hemifever. Any company who won't stand behind their product or programming 100% does not deserve by business. It turned out for the best, as the SCT was better in power and gas mileage than the Superchips, and Hemifever stands behind his programming. I would not own a Superchips for my 2010 Dakota if I had any other real alternatives, as the SCT does not function for any vehicles newer than 2006.
I bought the 3815 and used it for about half a year. After a few months, I updated it on my PC one day, and went back out to retune the truck, wondering what Superchips had improved.
The truck ran like crap. Until it warmed up, it would hesitate severely, miss, ping randomly, just sounded horrible. Idle was also a little wacky until warmed up. Even after warm up, it would ping randomly, and ran very inconsistently. I took the 3815 off the truck, and it ran great. Went to Superchips, and they claimed I was the only one reporting an issue, and that it had to be something with my truck. They wouldn't even refer the matter to the engineers/programmers.
After a few weeks of badgering them, another guy with a 2001 Ram and 5.9L engine (like myself) reported the exact same issues. They finally took a look, and low and behold, the compiler they used to put together their programming updates had had a few errors. These only affected 2001 Rams.
They gave me a temporary fix, and said they'd fix it with the next programming update. They also advised me not to update my programming in the future, stating something along the lines if it isn't broken, don't fix it.
Within a few weeks of that, I sold the 3815 and bought a SCT from Hemifever. Any company who won't stand behind their product or programming 100% does not deserve by business. It turned out for the best, as the SCT was better in power and gas mileage than the Superchips, and Hemifever stands behind his programming. I would not own a Superchips for my 2010 Dakota if I had any other real alternatives, as the SCT does not function for any vehicles newer than 2006.
Champion
Joined: Feb 2005
Posts: 3,710
Likes: 2
From: Skagit County, WA
I'm so glad that JET sponsors this section of the forum...
Basically a junk product, but so long as they're throwing money at the forum, the forum appears to endorse them.
Might as well have throttle body spacers and intake twirlers sponsoring the forum too...
Basically a junk product, but so long as they're throwing money at the forum, the forum appears to endorse them.
Might as well have throttle body spacers and intake twirlers sponsoring the forum too...
Back when I had my 2001, I had a Superchips 3815 first, and then sold it and bought a SCT from Hemifever.
I bought the 3815 and used it for about half a year. After a few months, I updated it on my PC one day, and went back out to retune the truck, wondering what Superchips had improved.
The truck ran like crap. Until it warmed up, it would hesitate severely, miss, ping randomly, just sounded horrible. Idle was also a little wacky until warmed up. Even after warm up, it would ping randomly, and ran very inconsistently. I took the 3815 off the truck, and it ran great. Went to Superchips, and they claimed I was the only one reporting an issue, and that it had to be something with my truck. They wouldn't even refer the matter to the engineers/programmers.
After a few weeks of badgering them, another guy with a 2001 Ram and 5.9L engine (like myself) reported the exact same issues. They finally took a look, and low and behold, the compiler they used to put together their programming updates had had a few errors. These only affected 2001 Rams.
They gave me a temporary fix, and said they'd fix it with the next programming update. They also advised me not to update my programming in the future, stating something along the lines if it isn't broken, don't fix it.
Within a few weeks of that, I sold the 3815 and bought a SCT from Hemifever. Any company who won't stand behind their product or programming 100% does not deserve by business. It turned out for the best, as the SCT was better in power and gas mileage than the Superchips, and Hemifever stands behind his programming. I would not own a Superchips for my 2010 Dakota if I had any other real alternatives, as the SCT does not function for any vehicles newer than 2006.
I bought the 3815 and used it for about half a year. After a few months, I updated it on my PC one day, and went back out to retune the truck, wondering what Superchips had improved.
The truck ran like crap. Until it warmed up, it would hesitate severely, miss, ping randomly, just sounded horrible. Idle was also a little wacky until warmed up. Even after warm up, it would ping randomly, and ran very inconsistently. I took the 3815 off the truck, and it ran great. Went to Superchips, and they claimed I was the only one reporting an issue, and that it had to be something with my truck. They wouldn't even refer the matter to the engineers/programmers.
After a few weeks of badgering them, another guy with a 2001 Ram and 5.9L engine (like myself) reported the exact same issues. They finally took a look, and low and behold, the compiler they used to put together their programming updates had had a few errors. These only affected 2001 Rams.
They gave me a temporary fix, and said they'd fix it with the next programming update. They also advised me not to update my programming in the future, stating something along the lines if it isn't broken, don't fix it.
Within a few weeks of that, I sold the 3815 and bought a SCT from Hemifever. Any company who won't stand behind their product or programming 100% does not deserve by business. It turned out for the best, as the SCT was better in power and gas mileage than the Superchips, and Hemifever stands behind his programming. I would not own a Superchips for my 2010 Dakota if I had any other real alternatives, as the SCT does not function for any vehicles newer than 2006.