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Rear of transmission snapped, my fault or transmission shop?

Old May 5, 2024 | 10:09 PM
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Default Rear of transmission snapped, my fault or transmission shop?



This is a wild story. Torque converter started slipping on my original trans in truck at 130k. Got it rebuilt last August at this shop in Greeley pa called life long transmission. 2k job and 3year warranty. Thought everything was good other than they bent the pan during install and starter almost fell off a month later. Trans was great for a thousand miles or so. Then it started getting stuck in gear, torque converter was failing and locking up randomly. Dropped the pan and found metal. Replaced bent pan almost 2 months ago. Trans issues didn’t get resolved. Only put 2000 miles on truck since last August. I bring it to shop which is a 2 hour drive, truck did great on drive i thought it fixed itself. They drop pan and find the metal again and warranty the converter. Truck sits for a month before they touch it. I offer to pay for an upgraded converter and we agree on it and they begin removing trans. 30 mins later I get a call and get sent that pic of the broken trans. They are blaming it on me since there is a tiny ding In driveshaft and tire rubber on bedside. They don’t warranty it. I wasn’t going to pay 1500 for them to fix it either, because something doesn’t seem right. If the rear of my trans was snapped on a ram 5.9 2500 with a huge 241 dhd tcase, how in the world did it not vibrate like crazy? How did it drive and I not notice that? How did it not leak everywhere and leave me stranded? Basically what I think happened is they were rushing to remove trans since it’s a warranty job and they weren’t getting paid, they didn’t have nothing supporting tcase while unbolting it, so while removing one side the bolts holding other side had a crazy amount of weight and pressure and it snapped off the back of trans. They don’t have the time or money to be honest. Tried blaming me to get some money out of it. Tried finding every reason in the book for what happened. I don’t believe truck would have driven to shop if the rear of trans was snapped. I don’t know what to do. Got so screwed over. Don’t have good evidence and they don’t have cameras on shop. I just wanted to post this and get opinions, has anyone seen this before? Is this caused by improper removal of tcase? Would the truck have driven like this and seemed fine with no vibrations? Would this not have leaked? There is no fluid evidence that this was leaking. The break looks very fresh. There is two broken studs on tcase, one top stud that looks very fresh. I just don’t see how this is my fault, why did this happen?

 
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Old May 5, 2024 | 10:47 PM
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Interesting. Were you launching it?

I don't think it would have driven like that. And yeah, it would leak. Badly.

Unbolting the t-case wouldn't do that. It looks like the t-case adapter aka tailshaft housing is cracked. Not unheard of -- I had one crack on an E4OD/BW1356. Just a hairline at the bottom and it leaked. There's fluid back there to lube the park pawl.

Did you ever get any clunking? If the trans mount were bad or not bolted down it might slam the t-case into the body, but you'd know it
 
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Old May 5, 2024 | 11:02 PM
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Originally Posted by Keith_L
Interesting. Were you launching it?

I don't think it would have driven like that. And yeah, it would leak. Badly.

Unbolting the t-case wouldn't do that. It looks like the t-case adapter aka tailshaft housing is cracked. Not unheard of -- I had one crack on an E4OD/BW1356. Just a hairline at the bottom and it leaked. There's fluid back there to lube the park pawl.

Did you ever get any clunking? If the trans mount were bad or not bolted down it might slam the t-case into the body, but you'd know it
.
No clunking, no vibrations, truck cruised on highway, had a vibration once but I added air in tires and fixed that. I always looked under truck for leaks, the front trans line leaked and pan did, fixed the pan leak by replacing the one they bent and only the front line leaked when taking it to shop. Parked it on the street that would show it leaking . It’s a big heavy truck, found myself flooring it more than oftento keep up and murge with traffic. When torque converter starting acting up the truck would be starting in second gear locked, would get it up to speed and then put in neutral then drive again and it would be fine. What makes no snese is how it drove 2hr up mountains down the highway cruising and was like that and I felt nothing . If I broke it I would definitely feel it twisting and it would leak and leave me stranded. But it drove fine other than the trans shifting issues . Maybe they overtorqued the bolts on tcase when they first installed it and it cracked, then completely broke off when removing tcase. But it didn’t leak, truck was inspected nearly daily since it was a old truck, I checked that part out when replacing pan and didn’t see anything, literally put a light there to see while I was doing pan and didn’t notice no leaks or cracks. Truck drove fine other than shifting issues. There would have definitely been signs while driving if I did this. Definitely wouldn’t have made it to the shop. I don’t believe it.
 
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Old May 6, 2024 | 02:24 AM
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It won't leak. If you look closely to the bottom side of the mounting flange, there is a weep hole. Also, both t-case and transmission have seals, so there is no oil in that space between the two. If either of the seals should leak, it would come down from the weep hole.
 

Last edited by HeikIlm; May 6, 2024 at 02:37 AM.
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Old May 6, 2024 | 06:59 AM
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There is two broken studs on tcase, one top stud that looks very fresh.
I assume you removed the nuts? Where they broken before you touched it? The top one was cracked half way for some time (see the rust).
 
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