Filed a complaint through the BBB against Chrysler for the faulty Front Control Module that I had to shell out over $1,000 dollars on in labor and the cost for the part itself citing that I believed that the price of the part was extreme, and that the part in an of itself was a design flaw by Chrysler as failure of it makes your vehicle unsafe to drive.

Chrysler apollogized and I simply have to send them a copy of the repair order for reimbursement.

Thanks you BBB. At least someone sticks up for little guy.

 

Sweet deal man! Glad for ya

 

maybe if we complain to the bbb about the frt suspension, chrysler will put ranchos on for free

 

I'm gonna do this about the rear brake issue I've had.

 

let's see, oh yeah,biggest lie #3

"the check is in the mail"

 

Just got my check in the mail today, all $600.20 of it that is! I would recommend that anyone else who might have an FCM fail do the same thing.

 

Nice to hear you got paid back the funds owed to you.

 

The customer service reps I talked to on the phone sounded like they were straight out of India reading pre-approved responses to my questions from their computers. I talked to one guy and then I talked to a "supervisor" and they kept repeating the same stuff over and over and weren't really listening to what I was trying to explain to them so I told them I would be getting into contact with the BBB over the issue.

Shortly after filing a complaint Chrysler calls me apologizing and requests for me to fax my receipts to them which I did and bada boom I get a check in the mail.

I guess that's what happens when you talk to people on the phone who are from India not the US.