Sat radio issue
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I do not know if what the dealer did had any effect on the condition you are experiencing but there is a TSB out there that may address the issue. TSB below.
NUMBER: 08-053-12
GROUP: Electrical
DATE: November 21, 2012
SUBJECT:
Flash: RHR, RHW Or RHP Radio Software Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RHR, RHW or RHP Radio.
MODELS:
2011-2013 (JK) Wrangler
2011-2013 (JS) 200/Avenger
2011-2012 (KK) Liberty
2011-2013 (RT) Town Country/Caravan
2011-2012 (DJ) Ram 2500 Pickup
2011-2012 (MK) Compass/Patriot
2011-2012 (PM) Caliber
2011-2013 (WK) Grand Cherokee
2011-2012 (DS) Ram 1500 Pickup
2011-2012 (D2) Ram 3500 Pickup
2011-2013 (LC) Challenger
2011-2013 (WD) Durango
2011 (KA) Nitro
NOTE: This bulletin applies to vehicles equipped with Media Center 735N
CD/DVD/MP3/HDD/NAV (sales code RHW) or AM/FM/CD/DVD/MP3/HDD/NAV
Radio (sales code RHR) or AM/FM/CD/MP3/NAV Radio (sales code RHP).
SYMPTOM/CONDITION:
The customer may experience one or more of the following conditions.
· Erratic alternate frequency switching (International only).
· Bluetooth phone muting during European traffic announcement (International only).
· Lost channel presets, home addresses, address book entries & Travel Link favorites.
· Not able to change default country and state then route.
· Unable to load .jpeg files onto hard drive to display on touch screen.
· Vehicle with Start/Stop feature, the screen will go black when the engine turns off at
a stop. (International only).
· Incomplete Travel Link temperature displayed when the temperature is over 100F.
Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only).
· Cancel key inoperative after pressing the international button.
· iPhone4 dial not possible after second call.
· Missing Travel Link buttons from SAT menu (Domestic U.S. only).
· Devices button disabled in VES menu.
· Unable to route to a recent route after a map update.
· Remove Travel Link disclaimer popup (Domestic U.S. only).
· Duplicate phone numbers in popup after pressing the international button.
· During active call and on hold, DIAL button should be displayed (not “TONE” button).
· International button not visible.
· Point of interest (POI) Search enhancements.
· When video in remote DVD player is stopped devices button wrongly labeled as
DVD.
· Access Travel Link immediately after radio no update when staying on TL screen.
· iPod, track selection enhancements.