3rd Gen Durango 2011+ models

DEALERSHIP FAIL!! What gives to get it right?

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Old Apr 2, 2013 | 09:56 AM
  #11  
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wi-steve
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Seems like Chrysler has made huge strides in improving product. Next up? The dealer network needs a serious attitude adjustment. It's Dodge's weak link.
 
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Old Apr 2, 2013 | 11:34 AM
  #12  
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That really is it. The product is Great. I cannot for the life of me understand why dealerships(not all but some) choose not to make the customers happy or fix the cars right.
STEVE
 
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Old Apr 2, 2013 | 11:44 AM
  #13  
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Mine is the V6 Crew. Absolutely love this car. Much better than my Gen1 D I had. Maybe I'm just getting older and prefer comfort and style now.
 
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Old Apr 2, 2013 | 11:56 AM
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Nutts if yours has a misfire code have the dealer look into the heads before it gets out of warranty
STEVE
 
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Old Apr 2, 2013 | 11:59 AM
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I just got off the phone with them and bring it in the end of the week. I bought it used, but it is dealer certified. I put about 6K miles on it, but have just made my 3rd payment. This is my 6th Dodge (+1 Jeep) so I'm not throwing in the towel just yet.
 
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Old Apr 9, 2013 | 11:50 AM
  #16  
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Update: Dealer just took the D and gave me a Caliber for a loaner LOL! They said they have to De Carbon the engine, and replace Cyl-2 head. Might take a week he said. Drove the Caliber to work and miss my D already!
 
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