I have a '13 Durango SXT, it came with the UConnect 130 radio. I bought a 430 online and have been using that since. If I go to the UConnect site to check for software updates it is based the radio on the VIN which thinks I still have the 130. Is there a way to update whatever the system is that reads the VIN to show I have a 430N so I can be alerted when software updates come out?

Or Other than driveuconnect.com is there a website which shows what the latest firmware/software versions are and allows me to download directly?

 

Lmao. Manufacturers. Lets make things a pain in the asso.

 

The dealer can go in and add/change the radio code in the options list. We do it all the time for upgrades and add-ons. The scan tool and parts catalog generate everything from the VIN. Things would get pretty messy if they didn't.

 

They can but I think in this situation they wont

 

Why wouldn't they? They'll probably want to charge a 1/2 hour or so for labor.

 

It wouldn't even take 2 minutes to do. Problem comes into play about getting a radio added to the optional equipment, which probably wasn't installed by the dealer, which voids that section of the warranty, thus charging the customer for uconnect/radio updates.

Unless it was specified that the part number installed was DEALER added options, it's doubtful that they would add it saying that it was dealer installed. It's all about liability.

I won't sell a radio over the counter unless I have specifically seen that radio work with that vehicle with those exact same sales codes. God forbid the radio doesn't connect or work. Which in that case I would be at fault and would have to make the situation right.

IF it was a radio that service ordered for you, installed it, and never added it to optional equipment then I'm sure they would. But like I said this situation sounds different

 

Ok, so not to argue about it but I guess this would depend on the dealer. There have been customers before that have had it done. Yes I know that it'd take only a few minutes to perform the change, the reason why I mentioned 1/2 hr labor is because of the fact that when customers install a MOPAR Uconnect kit and need the vehicle flashed for sales code "RSP", they need to call around for pricing because I have seen dealers trying to charge 1 hour labor for the flashing, yet some will do it for 1/2 hour labor.
As for "voiding the warranty" by installing a different factory radio (not to mention replacing it with an aftermarket radio), this isn't a true statement. In order to void a warranty because of the changing out of a factory installed part, there would have to be an issue with the vehicle and the customer brings the vehicle to the dealer to have the issue diagnosed, in order to claim a "voided warranty", the dealer would have to prove that the changed part caused the issue. In some cases that would be easy and in some and in some not so easy. The law that protects the consumer from being charged a "Voided Warranty" without proof is the Magnuson–Moss Warranty Act.

As for a radio not being compatible with a vehicle, a Quality Technician would know if the radio will work in the vehicle or not. However some Technicians as you know have no interest in knowing anything about accessories being added to a vehicle or anything about possible upgrades. I was an Electrical and Accessories Tech for over 25 years and have seen Techs that were Quality and some that did good work but just didn't care about knowing anything more than "stock". This doesn't mean that changes can't be done.
As a for instance, if a customer bought a 2011 vehicle with an RES radio in it and wanted to add a touchscreen with or without Navigation. So they purchased the correct CAN BUS speed radio that came out of a 2012 vehicle and installed it. When they powered it up after they installed it, the radio would ask for a security code. If the person they bought the radio didn't know the code (or even if they did), they can take the vehicle to the dealer along with the purchase receipt for the radio. Then either the Service Mgr or Parts Mgr can go online to retrieve the code that is tied to the previous vehicle VIN#, once the code is retrieved they will insert the new VIN# into the system so now the new VIN # is tied into the security code. Now when the key is turned to the ON position (not accessory, because the PCM & IPC are not powered up in acc) or the engine started, the radio is powered up and the code is entered the radio will now learn the new VIN # and is now tied to that vehicle.
This has been done by many customers, so if this is done, I'm kind of sure that the OP would be able to find a dealer that will make the change that he is requesting.
If he / she is really only interested in updating the radios SW, this is also done simply by doing some searching online. He'd just look into the radio menu, see what SW version is currently in the radio and then compare it to what's available online. Performing the update is quite simple.
Like I said, I'm not arguing about this because you and your dealership may not be interested in helping a customer in this way, but there are dealers that will.

 

You're right, its not a thing where the dealer installed it and forgot to change anything, I ordered this radio for my '12 Durango, when I switched to a '13 a few months ago I kept the radio and moved it over myself.


Yup! I'm pretty much just looking to keep the software updated. You had guided me in the direction of what radio's work a while back and I bought the correct model for the '12 Durango and moved it into my '13 - it works fine, I don't have any problems with it - the only reason I even thought of it was that I recently noticed that under the sports favorites they still list the Nets as NJ and not Brooklyn so I don't get any updates when they are on; I was hoping if there was a newer SW it would fix that. Its not a big deal, if I can find the SW myself I'd have no problem updating it, I did do a search but couldn't find anything - not even the version I had.

 

What is the current SW version of the radio?

 

I have 50.00.07.

I searched last night, I think that was released in March of 2013 and is still the latest.