Originally Posted by mnunes (Post 3426291)

Update: just got my DD back. They replaced the transmission and performed a TCM adaptation. In the 20 minutes or so I drove it around on my way home, everything feels good. The service advisor said it's not the first one, and he thinks it's happening to more than just a few. Total time at the dealer: 26 days.

Will advise long term how this holds up.

Originally Posted by mnunes (Post 3426291)

Update: just got my DD back. They replaced the transmission and performed a TCM adaptation. In the 20 minutes or so I drove it around on my way home, everything feels good. The service advisor said it's not the first one, and he thinks it's happening to more than just a few. Total time at the dealer: 26 days.

Actual text from the service order:
Test drove vehicle confirmed concern. No TCM or PCM software available. Checked fluid found trans fluid burnt and metal debris. Performed digital imaging. Needs transmission assembly per 8 speed tutorial. Flashed TCM to P#68249346AE. Performed TCM adaptation procedure. Test drove vehicle. Verified repair.

Parts:
R8271014-AA, Pkg part 21002005 MOPAR REMAN 8 SPEED AUTOMATIC TRANSMISSION
According to RockAuto, this is a transmission rebuild kit, including torque converter


Will advise long term how this holds up.

Originally Posted by MICHELLE ALDANA (Post 3436777)

Hey just wondering if your vehicle is doing better? I'm currently sitting at the dealership with same issue. Are you in Canada??

Originally Posted by ArchieIce (Post 3436984)

Mine goes back to the dealer again this Monday. See what happens when I get it back.

Originally Posted by DodgeCares (Post 3437023)

Hi ArchieIce,
We are sorry to hear that you are experiencing this. If you would like some additional assistance while your vehicle is at the dealer, please send our team a private message and we would be happy to look into this for you!
Alex
Dodge Social Care Specialist

Originally Posted by DJ Hellfire (Post 3437078)

I bought a brand new 2019 R/T on Tuesday. Truck had 24 miles when I pulled out of the lot and I noticed this problem when I came to the first red light after leaving the dealer. It did it several times periodically throughout the first day of ownership and some on the second day. I didn't really notice it yesterday. But after reading this thread, looks like it's a waste of time going back and forth to the dealer to fix it. Been there, done that. This is why I lease these trucks.

Originally Posted by ArchieIce (Post 3437093)

Oh man that sucks!
When I was at the dealer last for this same issue there was a guy in the service department for the same problem who bought his car just the day before. His also was a 2019. I hope Dodge fixes this problem quick because I really want a new 2021 Durango but if this problem continues I will go back to a Tahoe.