Help with Electrical failure
#1
Help with Electrical failure
Hello all!
Hoping someone can help out here. So I just had my alternator replaced as part of the recall and (not sure if it's related) but now four days later my 2011 durango crew will not start and does t have electrical power. Leading up to this I noticed that the screen would rest the picture I had set in the mornings and that intermittently the back up camera would only show a blank screen. Then about 6 hours after driving it, it would start, wouldn't even try to turn over. Now the acc will turn on but the door locks won't work, the power lift gate won't open and after pushing the start button it says the key fob isn't inside the car while it is. Lastly I did see for just a short time after trying to start the ETC light came on.
Any help would be amazing and thank you.
Hoping someone can help out here. So I just had my alternator replaced as part of the recall and (not sure if it's related) but now four days later my 2011 durango crew will not start and does t have electrical power. Leading up to this I noticed that the screen would rest the picture I had set in the mornings and that intermittently the back up camera would only show a blank screen. Then about 6 hours after driving it, it would start, wouldn't even try to turn over. Now the acc will turn on but the door locks won't work, the power lift gate won't open and after pushing the start button it says the key fob isn't inside the car while it is. Lastly I did see for just a short time after trying to start the ETC light came on.
Any help would be amazing and thank you.
#3
Hello all!
Hoping someone can help out here. So I just had my alternator replaced as part of the recall and (not sure if it's related) but now four days later my 2011 durango crew will not start and does t have electrical power. Leading up to this I noticed that the screen would rest the picture I had set in the mornings and that intermittently the back up camera would only show a blank screen. Then about 6 hours after driving it, it would start, wouldn't even try to turn over. Now the acc will turn on but the door locks won't work, the power lift gate won't open and after pushing the start button it says the key fob isn't inside the car while it is. Lastly I did see for just a short time after trying to start the ETC light came on.
Any help would be amazing and thank you.
Hoping someone can help out here. So I just had my alternator replaced as part of the recall and (not sure if it's related) but now four days later my 2011 durango crew will not start and does t have electrical power. Leading up to this I noticed that the screen would rest the picture I had set in the mornings and that intermittently the back up camera would only show a blank screen. Then about 6 hours after driving it, it would start, wouldn't even try to turn over. Now the acc will turn on but the door locks won't work, the power lift gate won't open and after pushing the start button it says the key fob isn't inside the car while it is. Lastly I did see for just a short time after trying to start the ETC light came on.
Any help would be amazing and thank you.
Sorry to hear about this! We would recommend revisiting the Dodge dealership who performed your recall repair for further diagnosis. Please send us a PM with your VIN for additional assistance if needed.
Andrea
Dodge Social Care Specialist
#4
Sooooo...
Are parts finally being shipped to complete this recall? My dealer still says they don't have parts (and so does MyDodge.com).
#7
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#8
You can access the most up-to-date information on recalls by entering your VIN here: https://www.mopar.com/en-us/my-vehic...ls/search.html. Feel free to send us a PM with any additional questions!
Andrea
Dodge Social Care Specialist