3rd Gen Durango 2011+ models

uconnect headphones for DVD entertainment

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Old 07-08-2019, 10:31 AM
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RamedHemi
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Exclamation uconnect headphones for DVD entertainment

Hi, One of my battery doors broke on my headphones. So i have read that others have had issue with the battery doors breaking on the Bluetooth headphones. Definitely a lot of pressure on the door. Looking for the phone # to call the manufac i heard they have lifetime warranty.
 
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Old 07-30-2019, 10:20 AM
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Hi @RamedHemi,

We're sorry to hear that your headphones broke. You can initiate claims with Aptiv at 888-293-3332 (updated phone number, please disregard number printed in warranty booklet). Claims can also be initiated via email at hpservice@aptiv.com. Please allow 2 business days for response after filing claims.

Darlene
Dodge Social Care Specialist
 
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