3rd Gen Ram Tech 2002-2008 Rams: This section is for TECHNICAL discussions only, that involve the 2002 through 2008 Rams Rams. For any non-tech discussions, please direct your attention to the "General discussion/NON-tech" sub sections.

Stripped lugnut, need help.

Thread Tools
 
Search this Thread
 
Old Jan 6, 2009 | 10:26 AM
  #11  
Rojhan's Avatar
Rojhan
Veteran
Joined: Jan 2007
Posts: 360
Likes: 0
Default

Originally Posted by RAMJEN
All is well - dealer replaced chrome wheel (630 bucks) and put a new rotor on it and balanced the tire.....drove great - and took it 100 on the way home to break in the new mobile 1 5w-20 and new air filter!!!!!

Dealer was great, apologetic, nice and very fast. They had me out the door in 30 min this morning and even had to have the rim picked up 30 miles away EARLY this am.

I'm buying my next car from them.
Amazing what a little customer-service and responsibility will do. You went from.... irritated... to "I'll buy my next car from them." Selling stuff is "easy". Things go wrong and bad things happen. It's a fact of life. How a company responds to things going wrong, rather than how things go initially is what really sets them apart, IMHO.
 
Reply




All times are GMT -4. The time now is 03:01 AM.