Waiting till Monday sucks!

 

found this through a goole....looks to be a checksum error
https://www.superchips.com/forum/vie...t=5323&start=0

 

Emcanurse, I found that already. Thanks though! I have already tried this and I am able to tune the tire size. I think that Dodge updated my software and now I cant update the tuner because I forgot my login. Plus, the link you provided is for a 3875, whereas mine is a 3865. Thank you very much however for looking for me! I really appreciate it.

 

It looks as thought the programmer is reading a difference between the trans and the engine files.

This could have something to do with the recent dealer visit but not sure.

Give customer service a call at 888-227-2447 and explain the situation to the rep. A file can be sent down the pipeline through internet update to get this corrected for you.

Scott

 

Scott, thank you very much. I actually called the Customer Service line at 0830 on Monday and Travis helped me out. He did send a file down the pipeline. He said that dodge tried to save a buck and flashed an update on the ecu but not the tranny. After travis hooked me up with a new file, it still didnt work (not his fault, probably just another error) and I called back again. I forget the guys name now (used to be it the Air Force) but he gave me another update and now I am good to go. Long story short, dodge was the problem for flashing only half the truck. Thanks SuperChips...I'm good to go now! Excellent customer service!!

 

That sounds like AL that you spoke with the second time. Glad to hear everything is 100% now. Thanks for your patience with us getting you up and running.

Scott