Why 2013 2500 Ram Warranty - DodgeForum.com

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Why 2013 2500 Ram Warranty

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Old 11-26-2013, 07:50 AM
cfd303
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Default Why 2013 2500 Ram Warranty

I just purchased a 2013 Ram 2500 C/C CTD. I don't like that the truck sits nose down so the dealer says they can put in a leveling kit (spacer) on top of the front spring to bring the front end up. But then I get a call last night they cannot do that or the entire warranty would be void. Has anybody else had this issue? Why would the warranty be void?:???

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Old 11-26-2013, 11:43 AM
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oldjeep
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2 things
1) it is a 3/4 ton truck the nose is supposed to sit down so that when you put a load on it doesn't drag the tail

2) If it is a dealer installed mopar part then it shouldn't be voiding anything. If it is an aftermarket part that causes some damage (running front shafts at a bad angle) then they could void the warranty on a particular part.

Might want to talk to a different dealer.
 
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Old 11-26-2013, 02:59 PM
cfd303
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Well I called another dealer and they said the same thing as the first. Since Dodge/Ram does not offer the leveling kit spacer it would affect the warranty...

That sucks poo...
 
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Old 11-26-2013, 07:08 PM
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They can't void the whole warranty for leveling. They can only void anything that breaks that can be blamed on the leveling. Which would only include the front suspension. Not that a leveling kit is going to break anything.
 
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Old 11-26-2013, 08:07 PM
Pedro Dog
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Originally Posted by cfd303 View Post
Well I called another dealer and they said the same thing as the first. Since Dodge/Ram does not offer the leveling kit spacer it would affect the warranty...

That sucks poo...
that is not what your warranty book says
 

Last edited by Pedro Dog; 11-26-2013 at 09:26 PM.
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