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Service intervals and effect on warranty

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Old Jan 18, 2010 | 09:24 PM
  #11  
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Dealer I bought from keeps sending coupons out, $26.95 for oil change and $14.95 for tire rotation. I go every 5k miles, at 19,400 now and just received another last week, right on time. They have been great at doing all the rrt's, last time at 15k there was an ABS reflash for the brakes and I asked them to reflash to latest pcm tune which they did, no questions asked. ( edited ) I did notice in owners manual they have to see the truck every 5 years if you want to keep your 09 lifetime powertrain warranty. ( edited )
 

Last edited by kddsRam; Jan 19, 2010 at 09:57 PM. Reason: lifetime powertrain requires dealer visit every 5 years, not 30k miles
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Old Jan 19, 2010 | 10:13 AM
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"I did notice in owners manual they have to see the truck every 30k if you want to keep your 09 lifetime powertrain warranty"

i guess that's a canadian requirement? i think it's 5yrs (no mileage requirements) in the states.
 
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Old Jan 19, 2010 | 11:27 AM
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For US Rams, the manual states:

G. Inspections
In order to maintain the Lifetime Powertrain Limited Warranty, the person or entity covered by this Powertrain Limited Warranty must have a powertrain inspection performed by an authorized Chrysler, Dodge, or Jeep dealer once every 5 years. This inspection will be performed at no charge. The inspection must be made within sixty (60) days of each 5 year anniversary of the in-service date of the vehicle. You must have the inspection performed to continue this coverage. For your convenience, powertrain inspection logs have been provided. You should use these logs to keep track of each 5 year powertrain inspection interval. "




The dealership must do these inspections. The inspections are free. It is a way for Dodge to catch and fix problems before they become major. No where in the documentation that I could find states the dealership must do the 30K service or any other service that the maintenance schedule calls for.

 
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Old Jan 19, 2010 | 04:51 PM
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Originally Posted by mike2810
For US Rams, the manual states:

G. Inspections
In order to maintain the Lifetime Powertrain Limited Warranty, the person or entity covered by this Powertrain Limited Warranty must have a powertrain inspection performed by an authorized Chrysler, Dodge, or Jeep dealer once every 5 years. This inspection will be performed at no charge. The inspection must be made within sixty (60) days of each 5 year anniversary of the in-service date of the vehicle. You must have the inspection performed to continue this coverage. For your convenience, powertrain inspection logs have been provided. You should use these logs to keep track of each 5 year powertrain inspection interval. "




The dealership must do these inspections. The inspections are free. It is a way for Dodge to catch and fix problems before they become major. No where in the documentation that I could find states the dealership must do the 30K service or any other service that the maintenance schedule calls for.

Yea I saw the 30k post this morning, I thought it was something I might've missed. Thanks for posting exactly what the manual states, maybe people will start doing a search before starting a new thread about a duplicate thread. I actually think Dodge owners are just lonely
 
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Old Jan 19, 2010 | 09:30 PM
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Originally Posted by jawsdc
"I did notice in owners manual they have to see the truck every 30k if you want to keep your 09 lifetime powertrain warranty"

i guess that's a canadian requirement? i think it's 5yrs (no mileage requirements) in the states.
Not Canadian we don't have such and item as lifetime warranty on anything on the RAM and I don't think we can even buy such an item just an extended warranty I know that.
 
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Old Jan 19, 2010 | 09:55 PM
  #16  
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Originally Posted by mike2810
For US Rams, the manual states:

G. Inspections
In order to maintain the Lifetime Powertrain Limited Warranty, the person or entity covered by this Powertrain Limited Warranty must have a powertrain inspection performed by an authorized Chrysler, Dodge, or Jeep dealer once every 5 years. This inspection will be performed at no charge. The inspection must be made within sixty (60) days of each 5 year anniversary of the in-service date of the vehicle. You must have the inspection performed to continue this coverage. For your convenience, powertrain inspection logs have been provided. You should use these logs to keep track of each 5 year powertrain inspection interval. "




The dealership must do these inspections. The inspections are free. It is a way for Dodge to catch and fix problems before they become major. No where in the documentation that I could find states the dealership must do the 30K service or any other service that the maintenance schedule calls for.

Yea, I was wrong, it is a 5 year inspection, not the miles. Been about a year since reading owners manual. 19k miles in 11 months, another reason I bought this truck, for the lifetime powertrain. This trucks a keeper. Original post edited.
 
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