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Warranty question

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Old Oct 15, 2013 | 07:15 AM
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Default Warranty question

Hey guys was hoping maybe you can help me out. I have the lifetime power train warranty but I'm aware this issue does not fall under that but about 2 years ago the dealer had to replace a part in my ac unit believe it was the fan because it would make a loud noise but now two years out of my bumper to bumper warranty it's doing it again would this be covered since obviously it is a faulty part they put in there.
 
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Old Oct 15, 2013 | 07:30 AM
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Typically there is a 12K mile warranty on dealer installed parts.

http://www.mopar.com/assets/pdf/serv..._statement.pdf
 
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Old Oct 15, 2013 | 10:19 AM
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I had the same thing happen to my 2002. I wound up taking it out and bringing it to a place that rebuilds electric motors. Worked for the next 4 years until I traded it in for my 2009.
 
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Old Oct 15, 2013 | 02:28 PM
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Any part installed under warranty...during the warranty period, expires at the end of the warranty period. For example... If it was put in @ 35,995 miles, it expires at 36,000 1/10.
 

Last edited by TNtech; Oct 15, 2013 at 02:31 PM.
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Old Oct 15, 2013 | 05:47 PM
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Originally Posted by TNtech
Any part installed under warranty...during the warranty period, expires at the end of the warranty period. For example... If it was put in @ 35,995 miles, it expires at 36,000 1/10.
That contradicts what DodgeCares has said in previous posts
 
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Old Oct 15, 2013 | 06:06 PM
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Perhaps you're talking about different things... The warranty for dealer-installed OEM accessories is 3/36 (running boards, mud flaps, hitch, etc.). What TNtech is saying about factory parts (non-accessory repairs) replaced under warranty ending when vehicle warranty runs out sounds reasonable.

Rob
 
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Old Oct 16, 2013 | 10:11 AM
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Originally Posted by Pedro Dog
That contradicts what DodgeCares has said in previous posts
i was thinking the same thing. but what do i know
 
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Old Oct 16, 2013 | 10:21 AM
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Originally Posted by BigBlueEdge
Perhaps you're talking about different things... The warranty for dealer-installed OEM accessories is 3/36 (running boards, mud flaps, hitch, etc.). What TNtech is saying about factory parts (non-accessory repairs) replaced under warranty ending when vehicle warranty runs out sounds reasonable.

Rob
Yes, probably the case. I bolded a repair done "under warranty, during the warranty period"






Originally Posted by Pedro Dog
That contradicts what DodgeCares has said in previous posts
Originally Posted by jawsdc
i was thinking the same thing. but what do i know
If you guys want to show us what the contradiction is, then we can discuss it.
 

Last edited by TNtech; Oct 16, 2013 at 10:28 AM.
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Old Oct 16, 2013 | 11:44 AM
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Mopar parts replaced on a Chrysler Group LLC vehicle still covered by the Chrysler New Vehicle. Basic LimitedWarranty are warranted for the remainder of the New Vehicle Basic 3 year/36,000 Mile Limited Warranty, or for Mopar’s Basic 12 month LimitedWarranty from the original
installation date, whichever is more favorable to the customer.
 
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Old Oct 17, 2013 | 01:14 PM
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^^ correct
 
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