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uconnect radio screen

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Old Sep 8, 2017 | 08:54 AM
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kotrola751
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Default uconnect radio screen

Hi. I have the UConnect radio in my 2012 ram 1500 and just the other day it stopped working out of no where whine I was driving. I was getting fuel and all of a sudden the radio,as it was playing,threw black lines across the screen. Then the whole screen shut off and wont come back on. The buttons still come on with the lights but there screen and sound do not work. Is there anything I can do to get it fixed?
 
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Old Sep 8, 2017 | 08:55 AM
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Yes. Replace the display. Or, try disconnecting the battery for a bit to reset everything,.
 
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Old Sep 8, 2017 | 11:55 AM
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Originally Posted by kotrola751
Hi. I have the UConnect radio in my 2012 ram 1500 and just the other day it stopped working out of no where whine I was driving. I was getting fuel and all of a sudden the radio,as it was playing,threw black lines across the screen. Then the whole screen shut off and wont come back on. The buttons still come on with the lights but there screen and sound do not work. Is there anything I can do to get it fixed?
Hi kotrola751,

I'm sorry to hear about this--if you decide to use your dealership for any further diagnosis or repairs, please feel free to reach out to us. We're happy to provide some follow up or help make an appointment.

Kori
Dodge Social Care Specialist
 
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