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Doors won't lock with door handle button

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Old May 30, 2018 | 09:09 AM
  #1  
Kamical's Avatar
Kamical
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Default Doors won't lock with door handle button

Got a strange one. 2015 RAM 3500 4dr dually 4X4
First thing in the morning when I get to work I will push the button on the door handle to lock the doors and you hear all the locks cycle but they don't lock hit the button a second time then they lock. Seams to happen only the one time, then the rest of the day it's OK
Took it to the dealer and they can't make it fail and no BCM codes.
So I recorded it.
Got any ideas ??
Out of warrenty
 
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Old May 31, 2018 | 01:49 PM
  #2  
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From: Mopar HQ
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Originally Posted by Kamical
Got a strange one. 2015 RAM 3500 4dr dually 4X4
First thing in the morning when I get to work I will push the button on the door handle to lock the doors and you hear all the locks cycle but they don't lock hit the button a second time then they lock. Seams to happen only the one time, then the rest of the day it's OK
Took it to the dealer and they can't make it fail and no BCM codes.
So I recorded it.
Got any ideas ??
Out of warrenty
Hello Kamical,

We apologize for the inconvenience and that the dealer was unable to replicate this concern. Are you thinking about getting a second opinion? Please send us a direct message if you decide to as we'd be glad to escalate your concern to a Case Specialist.

Jasmine
Dodge Social Care Specialist
 
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Old Jun 2, 2018 | 09:20 AM
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Kamical
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Hi Jasmine,
You suggest a second opinion, and to contact you directly. I'm not sure how to do that. I'm new to the discussion forum.
Thanks
 
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